Reviews (112)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and business growth through giveaways. It effectively helps expand email lists, acquire new customers, and increase social media followers. The app is easy to set up, integrates well with Mailchimp and Klaviyo, and supports high-volume operations with customizable features. Merchants also appreciate the reliable performance and responsive, helpful customer support.

July 21, 2024

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

Rainbow Rebels
Belgium
23 days using the app
August 12, 2024

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Glazzio Surfaces
United States
13 days using the app
November 28, 2024

Great support!

Qwicklane
Germany
About 2 hours using the app
April 21, 2024

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

CarDrugs.com
United States
2 months using the app
August 19, 2024

5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great

Good Pets - We Donate 100% Of Every Sale To Animals
United States
2 days using the app
March 27, 2024

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja.

He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

The Bandana Blanket Company
United States
2 months using the app
June 24, 2024

Nice and formidable.

Works the way you wanted it.

And we don't forget the very competent and knowledgeable customer support.

Keep it up!

Fresh and Funny
United States
2 months using the app
August 12, 2024

Great app and even better customer service! :)

Carlyle Engineering
Australia
26 days using the app
March 3, 2024

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Sassy Balls | Outrageous Protein Packed Snacks
United States
10 days using the app
March 29, 2024

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️

Inthespiritcandles
Canada
About 22 hours using the app