Gobot ‑ AI Chatbot + Quiz , 101 reviews

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
    89
  • 7% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

Edited February 24, 2023

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japan
About 3 years using the app
Edited November 8, 2018

Crap support... the app is a good idea, but the support makes it hard for it to work on your website... its a shame.

Bolovo
Brazil
About 1 year using the app
March 8, 2018

Unfortunately, there was no "zero stars" option to check. If so, that would have been my rating and I am an easy grader.

I tried writing this app company 3 times and never received a reply.

Terrible experience. Do not recommend.

Classyglassies
United States
2 days using the app
Edited October 1, 2021

A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.

bimbetti
Austria
About 2 hours using the app
1
1