Reviews (101)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

Edited January 6, 2025

I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.

Fc Sports
United States
Over 4 years using the app
Edited February 24, 2023

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japan
About 3 years using the app
Edited November 8, 2018

Crap support... the app is a good idea, but the support makes it hard for it to work on your website... its a shame.

Bolovo
Brazil
About 1 year using the app
March 8, 2018

Unfortunately, there was no "zero stars" option to check. If so, that would have been my rating and I am an easy grader.

I tried writing this app company 3 times and never received a reply.

Terrible experience. Do not recommend.

Classyglassies
United States
2 days using the app
Edited October 1, 2021

A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.

bimbetti
Austria
About 2 hours using the app