Reviews (101)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

December 16, 2018

Hands down the best app I have installed for our business. This app allows you to distill all pertinent customer inquiries down to a process that customers close/convert themselves.

Amazing app, through and through.

B-Potent
United States
Over 5 years using the app
July 29, 2022

I've had this app in my store for 2+ years and it's definitely brought value to my shop. Not the same level of support as live but pretty close to it. Configuring it can be tricky but once it's set up you don't really have to worry about it and just let it run.

Fc Sports
United States
Almost 4 years using the app
February 1, 2018

Impressed with the UI and design so far. Simple yet flexible enough to do many different tasks!

Cbd Cali Labs
United States
Over 3 years using the app
November 14, 2018

I absolutely love this app! It is very easy to learn and use. The results are nothing short of amazing in the feeling it gives to your store. I looked at a number of other bots and considered hiring a bot programmer to develop something for me. I'm glad I found Gobot. It will be one of must use apps for any new store I create.

HathaZone.com
United States
Over 3 years using the app
Edited February 2, 2020

A true DSS tree. Great app functionality. Thank you for creating this and thank you for reaching out. Definitely worth trying out!

SaltWrap Store
United States
Over 2 years using the app
September 9, 2020

This app is amazing! For me bots was a word that meant difficulty and complications and thanks to gobot I discovered how easy it could be To build one because of their intuitive interface and how they help you reach more sales and revenue!

When you start your company the amount of work is overwhelming and you have to be an all in one worker, and believe me Gobot can relief you a lot of work! Definitely will continue working with them!

codigopetaccia
United States
About 2 years using the app
August 27, 2017

Installed it a week ago, and I have been really enjoying the Gobot, love the gif integration in messages adds such nice touch, really simple to setup! had it up and running in less la 5 minutes.

Karmieh
Romania
About 2 years using the app
November 21, 2017

This is the best thing ever, finally an intelligent app! Thank you!

1cleverdot
Cyprus
Over 1 year using the app
Edited September 17, 2019

Gobot is intuitive, flexible, and comes ready to streamline your customer service right out of the box.... It's definitely already taking time off of my typical email/customer response needs. I am a fan!

VocalMist
United States
Over 1 year using the app
September 11, 2020

Among many things, Gobot has been a lifesaver for the help desk department (gobot has indirectly improved the motivation and productivity of our employees by virtue of answering repetitive and simple questions). Max and team have been tremendous helping us evolve the quiz / product finder - We are very excited about this emerging sales center + guided shopping features!

Blush and Bar
United States
Over 1 year using the app