Reviews (21)

Overall rating
3.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 21% of ratings are 1 stars
Edited January 6, 2025

I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.

Fc Sports
United States
Over 4 years using the app
Edited June 21, 2025

There are a lot of chatbots on the market. This one is definitely the best. Some apps are hard to use. However, this one is easy to use. We love it. There are a variety of options that we can play with. We are excited to explore more within the app

Angel Competition Bikinis
United States
Almost 4 years using the app
September 9, 2020

This app is amazing! For me bots was a word that meant difficulty and complications and thanks to gobot I discovered how easy it could be To build one because of their intuitive interface and how they help you reach more sales and revenue!

When you start your company the amount of work is overwhelming and you have to be an all in one worker, and believe me Gobot can relief you a lot of work! Definitely will continue working with them!

codigopetaccia
United States
About 2 years using the app
Edited February 24, 2023

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japan
About 3 years using the app
February 22, 2021

Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need

Grayline Medical
United States
20 days using the app
August 19, 2020

I used this app to help answer common questions while people are visiting my site. It was very easy to set up and allowed for lots of customization!

Friday Sock Co.
Canada
8 days using the app
July 18, 2018

This bot app has been very easy to use and the support is very helpful & responsive. Our questions are answered within the day! It's also been great to view the analytics and see where customers' pain points are so we can improve our product pages and site itself.

Reve Moto
United States
8 days using the app
July 23, 2018

Incredibly powerful app! One of my favourites! Really looking forward to this app coming out of Beta so we can unleash it on our customers FULL FORCE!

Sexy Love Doll
Canada
8 days using the app
Edited September 17, 2019

Gobot is intuitive, flexible, and comes ready to streamline your customer service right out of the box.... It's definitely already taking time off of my typical email/customer response needs. I am a fan!

VocalMist
United States
7 days using the app
September 22, 2017

I love chatbots, and Gobot makes it very easy to integrate on into your store. The user interface is excellent - customizing your chatbot is simple. The templates they provide are great. I compared this to another Shopify chatbot app that I won't name, and Gobot is the clear winner.

Orange Burps
United States
7 days using the app