Reviews (22)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 5, 2025

Sehr einfach zu integrieren. Wir benutzen die App, um die Käufer nach Abschließen der Bestellung zu befragen. Die Umfrage wird sehr häufig ausgefüllt und die Ergebnisse sind sehr hilfreich.

Calou - Leben mit Hund und Katze
Austria
About 1 year using the app
January 9, 2025

アプリ導入時、アンケートの回答が選択肢+テキスト入力ができるアプリが、こちらだけだったのが決め手でした。
アンケートは購入後の画面にシームレスで表示されるので、回答率も高くとても便利です。
また質問への回答も素早く、とても丁寧で大変感謝しております。
先日は修正方法を動画付きで教えていただけて驚きました。
アプリ自体もサポート体制も、日本製ならではの安心感です。
今後とも開発、サポートともに期待しております

子供服の型紙販売|+Sew(プラッソ)byちゃきステ
Japan
9 months using the app
February 13, 2025

Easy, clean and simple. Good tool

Timeline Longevity
United States
3 months using the app
November 12, 2024

アンケート作成から分析まで分かりやすい。また、サポートもしっかししておりわからないことがあっても対応して頂くことができ非常に助かりました。

nepros Tools
Japan
12 days using the app
October 10, 2024

I am a big fan of Gojiberry. I think it might be one of the most easy to use and clean post-purchase survey tools on shopify. The team who runs this are top notch, and really took the time to make sure that we felt supported. And i think the 5 second survey is a very unique and useful tool that has helped us better understand our customers wants. Amazing job!

Devon + Lang
Canada
3 months using the app
September 30, 2024

Very easy to set up, great value! They've done a good job as a new app.

Future Fusion Online
Australia
5 months using the app
EDOCODE replied October 1, 2024

Thank you so much for the kind words! Our team really appreciates it! :)

June 3, 2024

Great app & experience with this company has been really unique.

Submitted feedback, and they jumped on a video call with me, with their team, to discuss. Had opportunity to discuss future product development with them too.

For the app, easy to use & works well. Glad I stumbled across this in the shopify app store.

Scribble Snacks
Australia
9 months using the app
EDOCODE replied June 12, 2024

Thank you, Scribble Snacks, for your wonderful review! We're delighted to hear that your experience with Gojiberry has been unique and positive. It was great to connect with you on the video call and discuss your feedback and future product development ideas. We're thrilled that you find the app easy to use and effective. We're glad you discovered Gojiberry in the Shopify App Store and look forward to continuing to support your success. If you have any more insights or need assistance, feel free to reach out. Happy surveying!

May 10, 2024

Great app! Super intuitive and easy to use, and excellent customer service as well! I've been using it to gather email lists of potential customers and gain feedback from them simultaneously with coupon codes as an incentive. This app collects the whole user journey seamlessly.

Vismic
United Kingdom
10 months using the app
EDOCODE replied June 12, 2024

Thank you, Vismic, for your amazing review! We're thrilled to hear that you find Gojiberry intuitive and easy to use. It's fantastic to know that you're successfully gathering email lists and gaining valuable feedback with our app. Using coupon codes as an incentive is a great strategy, and we're glad Gojiberry is seamlessly collecting the entire user journey for you. Our team is always here to provide excellent customer service, so if you need any further assistance or have more feedback, don't hesitate to reach out. Happy surveying!

December 20, 2023

We've been quite happy with Gojiberry's impact on our Shopify store. We got great feedback which helped us improve our site usability. The easyPoints incentives had a big impact on the survey response rate which gave us results much faster. Setting it up was a breeze, and the regular updates just keep making it better. Highly recommended!

Solaris Japan
United States
5 months using the app
EDOCODE replied June 12, 2024

Thank you, Solaris, for your fantastic review! We're thrilled to hear that Gojiberry has positively impacted your Shopify store. It's wonderful to know that the feedback you've gathered has helped improve your site's usability. We're also glad to hear that the easyPoints incentives boosted your survey response rate and delivered faster results. We're committed to providing a seamless setup process and regular updates to enhance your experience. Your recommendation means a lot to us. If you need any further assistance or have more feedback, please feel free to reach out. Happy surveying!

April 18, 2024

オンラインショップでは顧客の声を直接聞く機会が限られがちです。以前は別のアプリを使用していましたが、技術的な問題で利用できなくなり、その後、このアプリを見つけました。前のアプリでは有料版を利用していたものの、サポートからの返信がなく困っていました。しかし、このアプリは直感的で使いやすいUIが魅力で、無料にも関わらずサポート体制が充実しており、機能のアップデートも頻繁に行われています。さらに、アンケート調査への回答率が高く、非常に満足しています。現在は利用している機能の全てを使いこなせていないため、今後さらに多くの機能を活用していく予定です。

ChooMia(チュミア)
Japan
3 months using the app
EDOCODE replied June 12, 2024

チュミア様、素晴らしいレビューをありがとうございます!

オンラインショップで顧客の声を直接聞く機会が限られている中、Gojiberryを見つけていただき、嬉しく思います。直感的で使いやすいUI、充実したサポート体制、頻繁な機能アップデートにご満足いただけたこと、大変光栄です。アンケート調査への回答率が高いことにもご満足いただけたとのこと、嬉しく思います。

現在ご利用の機能をさらに活用していただけるよう、今後もサポートさせていただきます。何かご不明点やご質問がございましたら、いつでもご連絡ください。引き続き、どうぞよろしくお願いいたします。