Reviews (23)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 8, 2023

I installed this app because I wanted to run a post-purchase survey for my customers, to see how they are coming across my website. Before installing it I was sending emails to each customer to ask this question, but I've found the app makes it much easier for them to reply right away with the click of a button! (Higher conversion rate and more insight for me).

Definitely recommend this app for any e-commerce store owner, it's also very intuitive and easy to set up and use - and it has a good insights view where you can see all your responses by user as well as in summary-form.

I haven't used the 'interviews' functionality as yet, but will trial it in the future.

T. Buckwheat Tea
United Kingdom
11 days using the app
EDOCODE replied September 1, 2023

Thank you T. Buckwheat Tea! We are glad we could make your insight gathering much more efficient. Please let us know if you would like any help with our interviews feature!

August 30, 2023

Wonderful application. Survey submission is one click for customers, rather than click an option then click submit. This makes is superior to other options we have found, and is the reason we have gone with this application.

Fusion Motorsports USA
United States
10 days using the app
EDOCODE replied September 1, 2023

Thank you Fusion Motorsports USA, your kind words are greatly appreciated! We will continue working on getting you more insights more efficiently.

November 5, 2023

Its good fore post purchase but there is no way to add it to blogs or website etc.
I need to ask surveys also to customer even if they are not buying!
But they are Modern and easy to use, it just doesnt use its whole spectrum.

LudusX
Germany
About 1 month using the app
EDOCODE replied November 6, 2023

Hi LudusX,

Thank you very much for your valuable feedback.

Thanks to your feedback, our team has worked hard to implement thie function you have requested. We'd like to let you know that you can now add Gojiberry survey to your blogs or website via our link/QR code function.

Happy selling!

Gojiberry Team