Reviews (113)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and enhancing customer experience with its add-on and gift wrapping features. It integrates seamlessly with existing themes, offering customizable options that align with brand aesthetics. The support team is noted for its responsiveness and ability to assist in customization, crucial for its global user base. Merchants commend its functionality, customization options, and excellent customer support.

April 17, 2024

Awful app. Horrible interface for selecting which products to enable this on not to mention the lack of options (all products or manually select which ones with all the disabled and draft orders mixed up in a 10 products per page window - simply horrible). Used for about 15 minutes and experienced several bugs/glitches as well. Not fit for purpose.

All Jigsaw Puzzles
United Kingdom
8 minutes using the app
April 4, 2024

Easy to use and works like a charm! Customer service was instant and friendly.

SSW Off-Road
United States
18 minutes using the app
December 22, 2023

サポートが親切なのでとても良いです。

gemish - ジェミッシュ
Japan
Over 1 year using the app
February 7, 2024

Very simple

Tuttomoltobenegrazie
Italy
About 1 hour using the app
February 2, 2023

Great app and great customer service!! They are super helpful, and solve all my concerns in a second!

FRP Official Site
United States
Almost 2 years using the app
GoodApps replied April 14, 2023

Thank you for your positive review! We're glad to hear that you had a great experience with our app and customer service. If you have any further questions or concerns, please don't hesitate to reach out to us again. We're always here to help!

Best regards,

The GoodApps Team

April 24, 2023

Amazing customer support. Fast reply, knowledgeable, and easy to understand. Yet to set up the app, but so far all looks easy to follow. Special shout out to Andrian who was helping me today. Thank you so much!

ColicCalm NZ
New Zealand
Over 1 year using the app
GoodApps replied May 5, 2023

Thank you for taking the time to leave a review! We're glad to hear that you've had a positive experience with our customer support team, and that Andrian was able to assist you effectively. We strive to provide fast and knowledgeable support to all of our customers, so it's great to hear that we're meeting those goals. If you have any questions or need further assistance with setting up the app, please don't hesitate to reach out. We're always here to help!

Best regards,

GoodApps Team

July 4, 2023

Great app and great customer service specially Vitalli who did a wonderful job moving the addons to where we have requested.

Sheds Depot
United Kingdom
About 1 year using the app
GoodApps replied July 13, 2023

Thank you so much for your fantastic feedback! We're delighted to hear that you find our app great and that our customer service, particularly Vitalii, provided you with exceptional assistance. It's wonderful to know that Vitalii did a wonderful job in moving the addons to the requested place.

If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're always here to help and provide the best possible support.

Thank you for choosing our app and for your kind words of support. We truly appreciate it.

Best regards,

GoodApps team

September 6, 2023

After searching for ages. This is one of the best app I've installed. I can't thank enough friendly and helpful chat support. Thank you Liubava for solving my queries. Worth more than 5 stars.

Kindle Scents
United Kingdom
About 1 year using the app
July 11, 2023

I had a conflicting problem with another app and Adrian's assistant helped me fix it. The app is very good and useful.

STOONED
Italy
About 1 year using the app
GoodApps replied July 13, 2023

Thank you for your review! We're glad to hear that Adrian's assistant was able to help you resolve the conflicting problem with another app.

We appreciate your kind words about the app itself. Your feedback encourages us to continue improving and delivering the best possible experience.

If you have any further questions or need assistance with anything else, please don't hesitate to reach out.

Best regards,

GoodApps team

June 9, 2023

So far a nice working app
Just contacted the support for a small question/problem and what to say: Great and nice support - thank you so much

Anilino
Germany
12 months using the app
GoodApps replied July 13, 2023

Thank you for your kind words! We're delighted to hear that you are finding our app to be nice and that our support team was able to assist you effectively.

If you have any further inquiries or need any assistance in the future, please don't hesitate to reach out to us.

Once again, thank you for your feedback and for choosing our app.

Best regards,

GoodApps team