Reviews (111)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue and enhancing customer experience with its add-on and gift wrapping features. It integrates seamlessly with existing themes, offering customizable options that align with brand aesthetics. The support team is noted for its responsiveness and ability to assist in customization, crucial for its global user base. Merchants commend its functionality, customization options, and excellent customer support.

May 26, 2023

Awesome app and the customer service is really great. Nothing to complain at all. I also downloaded other apps from them

Mein Shop
Germany
1 day using the app
GoodApps replied July 13, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app awesome and that you've had a great experience with our customer service.

We appreciate your trust in us and for choosing our app among others. We're constantly working to improve and deliver even better features and functionalities to enhance your overall experience.

If you have any suggestions or further feedback, please don't hesitate to reach out to us. We're always here to listen and assist you in any way we can.

Best regards,

GoodApps team

May 6, 2023

It worked for a few days and then it failed on mobile and wasn't showing (while still showing on desktop). Then, after a few more days, it failed on desktop as well. It simply stopped showing - despite trying to reset the app and the functions. I reached out for help and unfortunately they weren't able to help and wound up just letting it go completely. Sadly, I had to delete the app and I'll be researching other options.

Rob Kaz Art
United States
28 days using the app
GoodApps replied February 21, 2024

We appreciate your feedback and understand the concerns you raised. After reviewing your feedback, our team looked into the matter, and we suspect that compatibility issues by other apps may be the cause.

Best regards,

GoodApps team.

May 16, 2023

Great App .. the support also is fast and helpful .. I advice the app to be used by everyone .. thanks

Reem Showroom
Israel
About 22 hours using the app
GoodApps replied May 16, 2023

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our app.

Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need any more assistance, please don't hesitate to reach out.

Best regards,

GoodApps team.

January 9, 2024

the customer service is great

Bark N Ball
Canada
April 20, 2023

Customer service was awesome, quick to respond and troubleshoot, and customize my product addon even further. I absolutely recommend this app!

Chez Lapin
United States
About 3 hours using the app
GoodApps replied May 5, 2023

Thank you for taking the time to share your positive experience with our app and customer service team. We are thrilled to hear that our team was able to assist you quickly and effectively with any issues you were experiencing, and that you were pleased with the customized product add-on options. We appreciate your recommendation and look forward to serving you again in the future!

Best regards,

GoodApps Team

May 17, 2023

Very nice!

silhouette
Portugal
About 3 hours using the app
GoodApps replied May 26, 2023

Thank you for your positive feedback! We're glad to hear that you had a good experience with our app. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.

Thank you again for your kind words and for choosing our app.

Best regards,

GoodApps team.

February 2, 2023

Great app and quick service! They helped with some minor adjustments and the app works great now. Perfect!

CornholeAntics
United States
About 2 hours using the app
GoodApps replied April 14, 2023

Thank you for leaving a positive review! We're glad to hear that our app was able to meet your needs and that our support team was able to assist you quickly. If you have any further questions or concerns, don't hesitate to reach out to us again.

Best regards,

The GoodApps Team.

August 24, 2023

Awesome!
Outstanding app for adding add-ons to your items. I enjoyed using this app very much because it has a strong feature set and offers lots of customisation options.

Saira Noor - Fashion enthusiasts and Style specialists!
Pakistan
About 2 hours using the app
October 30, 2023

A voir sur le long terme si l'usage est approprié à ma boutique mais en tout cas les personnes au chat vous aide vraiment à personnaliser ou comprendre l'application.
Merci à Liubava pour son aide et sa patience.
Petite remarque : montrer plus d'articles par page pour la sélection de produits et avoir la possibilité de mettre en page les îcones (gauche, centre, droite).

P'tit Woody
France
About 1 hour using the app
October 6, 2023

Installed it, had a question about the integration, HAD EVERYTHING UP AND RUNNING WITHIN 10 MIN (thanks Andrian)

Feelou
Netherlands
About 1 hour using the app