Tapita: SEO Optimizer & Speed
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and comprehensive SEO tools, including keyword optimization and automated audits. It enhances site speed with image optimization and code minification, improving user engagement. Exceptional customer support is frequently praised for its responsiveness and helpful SEO advice. Regular updates keep the app effective, with merchants noting significant improvements in traffic, sales, and site performance.
Refine
-
By rating
I can't say enough good things about the support I received from Krystal on the Tapita: SEO Optimizer & Speed team!
All the problems resulting on the Audit, Crystal was incredibly, knowledgeable, and genuinely invested in helping me optimize my site. Every step of improving my SEO rankings and website speed was clearly explained, with practical solutions tailored to my needs and I', thinking on buy the subscription to keep improve the remaining problems indicated by the audit!
I can only comment on positive things about this application, and the support is very fast in solving any problem, thank you.
Tapita has been incredibly helpful for our Shopify store! The app significantly boosted our website's speed and SEO performance almost immediately. It’s easy to use, and the improvements were noticeable right away. Our page loading times decreased, and we’ve seen a steady increase in traffic. Highly recommend this app for anyone looking to enhance their store's performance and visibility.
– Liam
I had the absolute pleasure of working with Lani from Tapita, and I can’t recommend her and the company highly enough! Lani was incredibly professional, attentive, and went out of her way to make sure all of my needs were met. She was prompt in responding, very knowledgeable, and truly dedicated to providing the best service. The experience was seamless, and I felt completely supported throughout the entire process. Tapita’s service is simply amazing, and I wholeheartedly recommend it to anyone looking for top-notch service and a reliable partner. Thank you, Lani and Tapita, for going above and beyond!
Great app pretty easy to use. Customer Support is incredible and made the easy decision to start with basic package for 9.99. After a month I will reevaluate of possibly upgrading to the standard plan. I recommend this app to help with your website SEO.
If you want to boost your store with an excellent SEO app, look no further Tapita is the right choice for you. My store had many issues, such as load speed and SEO errors, but they helped me resolve everything, and now everything is great. The customer service, especially Remy and Liam are very friendly and supportive. Great app and outstanding customer service. Highly recommended!
Disappointing Service and Lack of Professionalism
I initially installed the app with decent support, but purchasing their SEO package was a mistake. The team failed to adhere to agreed-upon terms, made unauthorized changes to my site, and mishandled private data by publishing a strictly private address. They created new URLs and Google Search Console accounts without consent, published blogs without my approval, and used their authorship on my live site. Communication was poor, with no clear reports or updates, and the delivered content was subpar, including grammatical errors and duplicated meta text. After three months and $900 spent, I received little more than AI-generated blogs and unfulfilled promises. I cannot recommend this service.
Update: 30.12.24
The team acts less the professional even in releasing a refund.
Please note that a lot from this service is done without agreement from clients side. Safe your money and time.
Hi Nicole,
I just wanted to say that we are extremely sorry for not being able to make you happy with our service. But here is some explanation again. Since I won't be able to send the screenshot of our exchange emails for proofs I hope this is enough for whoever read this.
1. Since you expressed your feeling of unhappiness with the service we have offered: 2 months of additional service for completely no additional charge and 1 month of blog writings (you then accepted the offer). We also offer you a dedicated chat channel with dedicated agents to solve any claimed failed communication, but you refused this service.
2. You did not mention that you requested us to re-do the whole website with a completely different domain and branding. This was completely different from the original website that we have been working for the past 3 months. We can not continue with the service due to this reason
3. The organic traffic results for the previous months have consistently met or exceeded the Target KPIs (all monthly reports were also included, and I can not attach this as this was prepared specifiaclly for you). The need for new KPIs is due to the domain change, which naturally impacts organic traffic and requires us to rebuild our SEO strategies. The previous SEO tactics were tailored to the old domain (vegan-cosmic-universe.com), and we now need to refocus efforts to transfer these results to the new domain.
4. During our initial review of the website, we see that the existing blogs on the website were not enough to support the traffic growth, hence suggesting creating new blogs content. As we focus more on pushing new traffic into the website, we see that existing blogs do not currently require updates. This approach ensures that we can attract new audiences and optimize for relevant search terms, ultimately benefiting the overall website performance.
Additionally, as mentioned in previous email exchanges, I have attached images documenting our discussions. The team has ensured that updates were sent regarding the latest URLs created, as well as the updates to both old and new blogs on the new URLs. You did approve the changes, but I believe you may have missed out on a lot of our messages. I believe this might be a misunderstanding in communication between both parties.
5. Our pure intentions were still to pursue the project and try our best. However, we do believe that this can no longer be the case since there was a clear misunderstanding between the 2 parties, and we find it very hard to compromise as much as we try to explain. Further collaboration can lead to further conflict, which will be very time-consuming for both parties.
Once again, I thank you so much for using our service and we do try our very best for any project, and I am extremely sorry that we have to part way.
Regards,
Keenan
I can´t thank enough the support and help received. I connected through the live chat and Liam was so kind of helping me with my SEO errors, going above and beyond and even helping me to get to 92% score in one session.
Relly good support service!!! I would really recommend this app!
I had the pleasure of dealing with Krystal. She was very responsive and quick to acknowledge my concerns and offer solutions.
As I had just signed up to the platform Krystal demonstrated a strong understanding of SEO principles and speed optimization techniques, which reassured me that my site was in good hands. The step by step explanation of the fixes applied , were easy to follow for someone without extensive technical knowledge.
The solutions were implemented promptly and I saw improvements immediately with my SEO matrix.
Tapita: SEO Optimizer & Speed has been an incredible tool for enhancing the performance and SEO of my Shopify store. The app is straightforward to use, with a seamless setup process and robust features that help improve page loading times and boost rankings effortlessly. It’s a must-have for anyone looking to optimize their online store for speed and search engine visibility.
A special mention to Krystal, the customer support executive, who went above and beyond to assist me. She was incredibly responsive, patiently answering all my questions and walking me through every step of the resolution process. Krystal’s expertise and dedication ensured that the issues were addressed quickly and effectively. Her professionalism and friendly approach truly set a high standard for customer support.
In summary, Tapita delivers exceptional value, and the outstanding customer support team, especially Krystal, makes it an easy recommendation for Shopify store owners. Thank you for a great experience!