Reviews (111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective synchronization with Google Merchant Center, improving inventory management and product feed accuracy. It simplifies resolving feed issues and optimizing Google Shopping campaigns, boosting product visibility and sales. The interface is user-friendly, featuring feed filtering, shipping label management, and GTIN resolution. Performance is noted for quick and efficient product data synchronization, and the app is free, enhancing its appeal. Customer support, particularly from team members like Joyce, Anna, and Tracy, is frequently praised for being responsive and helpful.
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I had the pleasure of receiving support from Grace for setting up an app, and I couldn't be happier with the experience. Grace's professionalism, knowledge, and patience were exceptional. She made the process smooth and enjoyable. Her positivity and encouragement were motivating, and now I feel confident using the app to its fullest. Grace is a true asset to the app and its users
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Gracey receives the recognition she deserves. Thank you again, have a great day!
One of the best support team I ever encounter. They spend with my shop like 2 days for resolving google error on Google Merchant Center. Amazing team and support
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Anna from Omega and I tried to use the feed for Facebook (and the other social channels). Unfortunately, it didn't quite work yet, but that was certainly due to our article configuration in Shopify. Anna gave me great advice and helped me along. I am very happy with the service and will come back to her as soon as I have found a solution for us.
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
Omega - Google Shopping Feed support team
The installation is super easy, the app functions well, and the customer support is excellent. I chose the free package, and it works perfectly for me.
Hello Pure & Primal,
Even though it's been a long time ago, we still would like to say thank you so much for spending your precious time writing us such an excellent review. We always strive our best to provide the best features and the best service that the customers like you deserve.
Please feel free to contact us if you need our support.
Used Omega for a month while searching for alternatives to the main Google Channel app. On the positive side, it is fairly straightforward and does pretty much what it says it will do—which, for the free tier, it quite a bit. If you have a small inventory without many variants, this app is a decent budget solution. It doesn't sync incorrect tax and shipping settings like the official Google Channel app, which was a huge plus. However, the functionality is hit or miss. For example, Omega was set to sync products to Google Merchant Center every week, but our products nearly expired a month later because it did not sync after the initial setup. I had to manually press the sync button. Variants kept being disapproved as well, due to how the product identifier was handled compared to other apps. Ended up switching to a different app that better met our needs.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our support agent has reached out to assist you with the case.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Awesome app! Best app I've ever used! Customer service is there all the way to help you if you need it. So easy to set up! Hopefully it performs as great as the service I've had so far! Thank you Diego!
It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
Customer support was very helpful and app works seamlessly. I will be using this for all my agency clients going forward who need an easy feed setup.
Thank you for your detailed review of our Omega ‑ Google Shopping Feed app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Really appreaciate your help on solving the google feed issues. Tracy is very professsional and patient, respond to my message soon. Will use your other apps if I need it later.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
good customer service and attentive to detail regarding the issue at hand with the integration. Anna is super helpful and knows what she is doing.
Wow, thank you for taking the time to share these great comments! 🙌 We love to hear you found it easy to use and navigate.🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
Anna
5 Star App & Service. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The support team are fantastic. Super friendly and helped me setup our feed within the first few minutes of installing the app! The app interface is clear, easy to use and being able to push our product feed via the Content API is a real bonus as any changes made are quickly updated and synced with Merchant Centre. In the same afternoon as me installing the app, our Merchant Centre errors were fixed! I highly recommend this app to any Shopify store on Google Shopping.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Google Shopping Feed support team