Reviews (111)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective synchronization with Google Merchant Center, improving inventory management and product feed accuracy. It simplifies resolving feed issues and optimizing Google Shopping campaigns, boosting product visibility and sales. The interface is user-friendly, featuring feed filtering, shipping label management, and GTIN resolution. Performance is noted for quick and efficient product data synchronization, and the app is free, enhancing its appeal. Customer support, particularly from team members like Joyce, Anna, and Tracy, is frequently praised for being responsive and helpful.

February 15, 2023

"Efficient, user-friendly, and effective! Omega - Google Shopping Feed is a must-have for optimizing product feeds." i love joyce

Toyify
United States
About 2 months using the app
FeedNexa (Omega) replied February 15, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 2, 2022

Had some hurdles at first, but the support staff are responsive and help you work through it. Looking forward to planned updates for the app in the future.

Pack Turtle
United States
About 1 month using the app
FeedNexa (Omega) replied June 3, 2022

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team.

March 30, 2022

Easy to use, considering how difficult google makes it to add a feed. the prompting questions were straight forward and easy to understand .

Suaviti
Austria
About 1 month using the app
FeedNexa (Omega) replied March 31, 2022

Hi Suaviti,

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

December 1, 2022

Such a great app which can help me with all my pain point with Google shopping. I've tested several different feed apps to help improve our feed in Merchant Centre and stop items being disapproved, Google Shopping Feed by Omega is definitely the best. The app is professionally developed, the app interface is clear, easy to use and has many useful options. Their team also helped me with the issue related to the error in my Google merchant center and give me a solution to fix it. I highly recommend this app to any Shopify store on Google Shopping.

Bedaholic Store
Vietnam
About 1 month using the app
FeedNexa (Omega) replied December 1, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

March 17, 2023

The Omega app has been easy to setup and configure. I actually had support reach out to me regarding a configuration issue before I actually requested help. That almost never happens. Very responsive and issue was resolved very quickly. Thank you Joyce.

Simply Gorgeous Boutique
United States
About 1 month using the app
FeedNexa (Omega) replied March 20, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again, have a great day!

August 28, 2022

This helped to un-confuse the process when Google was west too complicated to understand. Thank you!

Giftbooguru
United States
About 1 month using the app
FeedNexa (Omega) replied August 29, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 27, 2022

Feels like Joyce and her team is providing best support, they're almost 7'24 online for help. Also app is way better than Shopify's core Google channel, i think.

beautycarebag
United States
30 days using the app
FeedNexa (Omega) replied November 27, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

September 7, 2022

We recently installed the Omega app to sync a selected collection to our Google Merchant Center. Google is pernickety about certain fields, and the OMEGA team LITERALLY walked me through sleuthing each issue out day-by-day, communication-by-communication to get my feed in its purest form for syncing. Above all, their tech support and customer service is superb... 10/10! They are super patient and committed to resolving any issues.

The Punctilious Mr. P's Place Card Co.
United States
28 days using the app
FeedNexa (Omega) replied September 7, 2022

Hi! Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
_The Omega support Team_

January 11, 2022

There was a Problem within my feed at first. Contacted the Support and 24 hours later everything was working perfectly. Great Support and the best app for google merchant center. Appreciate your service!

Holzcrew
Germany
28 days using the app
FeedNexa (Omega) replied January 12, 2022

Hi Holzcrew

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

January 18, 2023

Guter und sehr schneller Kundenservice.
App macht genau was sie soll und ist uns eine sehr große Hilfe.

MEKO Versand
Germany
27 days using the app
FeedNexa (Omega) replied January 18, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Wir schätzen die Möglichkeit, unsere Kunden mit hervorragenden Erfahrungen zu unterstützen, daher ist Ihr Feedback eine großartige Motivation für uns, hervorragende Dienstleistungen zu erbringen!