Reviews (111)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective synchronization with Google Merchant Center, improving inventory management and product feed accuracy. It simplifies resolving feed issues and optimizing Google Shopping campaigns, boosting product visibility and sales. The interface is user-friendly, featuring feed filtering, shipping label management, and GTIN resolution. Performance is noted for quick and efficient product data synchronization, and the app is free, enhancing its appeal. Customer support, particularly from team members like Joyce, Anna, and Tracy, is frequently praised for being responsive and helpful.

Edited December 29, 2022

The support team and with the Anna support it's excellent. they really help you with your website and any issue you may have!!

I want to add, that during the last 3 days I have had a lot of problems with google and Anna, she has given me her help and support in so many things, both with my website and configurations and although it is not her real work I appreciate all the effort and hours dedicated to helping me solve all these problems.

Guapii
Venezuela
3 months using the app
FeedNexa (Omega) replied December 28, 2022

Thank you so much for your kind words!💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Anna is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth.

December 8, 2022

Exactly what you are looking for, you can export the file according to GMC standards. Easy-to-use interface, enthusiastic support even customized for you to use. Everything is very ok. you should try and feel.

(Vietnamese)
Đúng cái mình đang cần tìm, bạn có thể xuất file theo tiêu chuẩn của GMC. Giao diện dễ dùng, support nhiệt tình còn custom riêng cho mình sử dụng nữa. Mọi thứ đều rất oki. ae nên thử và cảm nhận.

Prideearthwix
United States
3 months using the app
FeedNexa (Omega) replied December 11, 2022

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰

Team Omega chân thành cảm ơn review của bạn đã tiếp thêm rất nhiều động lực cho team trong quá trình phát triển app và hỗ trợ khách hàng! Rất mong team Omega sẽ tiếp tục được hỗ trợ bạn sử dụng app trong nhiều năm nữa!

Edited April 3, 2023

Very good service, our company's three plug-ins couldn't be installed properly. Contact customer service and resolve them immediately. Very good experience
We will also choose this plug-in, which is easy to use

onussmart
China
2 months using the app
FeedNexa (Omega) replied April 3, 2023

We're thrilled to hear that you find our app amazing and easy to use. 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌

Edited June 2, 2022

Edit: Service is now as fast as it should be. This review system works very well. I will try other apps of them as well.

bentelinn home
Germany
2 months using the app
FeedNexa (Omega) replied May 3, 2022

Hello Robert,
Thanks for letting us know about your issue and we are sorry for the negative experience you had while we are on a holiday.
Our support team has received your request and sent the solution for your case.
Please check and let us know if you need any further assistance.
We are sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega Team

December 16, 2020

Super new app!
We've been using google shopping for a number of years and have been using different feeds over time, but the Omega´s app only works from day 1.
Easy to set up and if you have challenges, there is always quick help from the friendly Omega team

Fest4all.dk
Denmark
2 months using the app
FeedNexa (Omega) replied July 21, 2021

Hi Fest4all.dk,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

August 31, 2022

Outstanding experience! First about the app - I use it for Google Merchant Center and for Pinterest feeds. The app is professionally developed, has an intuitive interface, and has many useful options. I'd say the best price range too. But because of the clumsy me who can't notice the fetch Shopify updates button and because of the custom theme that has modified fields, I had to contact support. Support is mind-blowing. First of all, it's live chat. I got a response from Anna instantly. Despite I contacted her after working hours, Anna went above and beyond to solve the issue. To better understand the level of support, I want to mention that Anna contacted the app developer Khang who postponed his dinner and made changes to my feed. As I said - outstanding experience. Thank you, Anna and Khang!

Xeire
Ireland
2 months using the app
FeedNexa (Omega) replied September 5, 2022

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

September 14, 2021

This app could says best feed app for GMC. Very easy to connect and upload feeds within min. And friendly CS is also deserve to 5 stars.

YAMAKO Japan Inc
Japan
About 2 months using the app
FeedNexa (Omega) replied September 14, 2021

Hi YAMAKO Japan Inc,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

January 13, 2023

The chat assistance has been incredibly helpful and has provided prompt polite responses. The program is fantastic and incredibly useful to me. Joyce, I'm very grateful to you! I appreciate that you have the best Google Shopping feed app ever. The clarity of the document is superb, so I can put it up quickly. I'm fortunate to have this team. I firmly advise everyone to give it a shot.

Tiger Pillar
Australia
About 2 months using the app
FeedNexa (Omega) replied January 17, 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞
Cheers,
Joyce

September 15, 2023

Omega support team was very helpful and comprehensive!
Shout out to Windy and Andy Omega support team agents!

LYThings
United Kingdom
About 2 months using the app
FeedNexa (Omega) replied September 18, 2023

We can’t thank you enough for the kind words about Omega - Google Shopping Feed. Your review means a lot to us and lets us know we’re on the right track!

August 30, 2023

What can I say...I was so confused and Joyce was amazing...she went above and beyond in helping figure out the issue and take me step by step in the process...even taking steps beyond the scope of what they do. The expertise and the professionalism was amazing, they don't make you feel dumb when you ask the dumb questions, especially if you are like me and need that extra support. If you don't understand the answer they will answer it a different way, until you do understand. The patience was great and I never felt rushed or like they wanted to get off the chat. It was a learning experience and if you have issues, or just need advice, they will do the utmost to make you feel comfortable and get it done. HIGHLY RECOMMEND!!

Arbree's Avenue
United States
About 2 months using the app
FeedNexa (Omega) replied September 4, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!