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We recently installed the Omega app to sync a selected collection to our Google Merchant Center. Google is pernickety about certain fields, and the OMEGA team LITERALLY walked me through sleuthing each issue out day-by-day, communication-by-communication to get my feed in its purest form for syncing. Above all, their tech support and customer service is superb... 10/10! They are super patient and committed to resolving any issues.
Hi! Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
_The Omega support Team_
There was a Problem within my feed at first. Contacted the Support and 24 hours later everything was working perfectly. Great Support and the best app for google merchant center. Appreciate your service!
Hi Holzcrew
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Guter und sehr schneller Kundenservice.
App macht genau was sie soll und ist uns eine sehr große Hilfe.
Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben. Wir schätzen die Möglichkeit, unsere Kunden mit hervorragenden Erfahrungen zu unterstützen, daher ist Ihr Feedback eine großartige Motivation für uns, hervorragende Dienstleistungen zu erbringen!
Great app. I have had issues with the regular google app, not syncing the GTIN codes well. Then I found this app, good pricing and great customer support! Special thanks to Anna :) I definitely recommend this app.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Absolut sinnvolle und übersichtliche App zum fairen Preis.
Besonders begeistert bin ich von den äußerst netten und hilfreichen Support-Mitarbeitern. Vielen Dank für die große Unterstützung bei der Lösung meiner Feed-Probleme! (Besonderer Dank an Anna;))
Hallo! Ich wollte Sie nur wissen lassen, wie viel uns Ihre Bewertung hier bei Omega bedeutet. Wir tun alles, um unseren Kunden den besten Service zu bieten, und es macht uns immer den Tag, wenn ein Kunde dies zu schätzen weiß. Nochmals vielen Dank und wir hoffen, Ihren nächsten Besuch genauso positiv zu gestalten. Habe einen wunderschönen Tag!
offer kindly support and help me to fix it soon,when i can not work out the issue that the app support help me to check it and help to update Google feeds
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Love the free features, as a small estore its great and does just what I need it to do. Also the support team is really helpful in troubleshooting the setup.
Hi Panacea|Distillery,
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.
Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team
This is a very Good App for the Google Shopping Feed. Customer service highly responsive and helpful.
We're thrilled to hear that you find our app amazing! 🤩 We appreciate you taking the time to leave this lovely review; that encourages us to keep working hard to offer good quality products.❣️ 💕 💞 Feel free to reach out any time if you have any questions or if we can help along the way. 🙌 🙌 🙌
Great customer care and perfectly working app! I was having problems with the gtni codes but i was able to solve it
We can’t thank you enough for the kind words about our app. Your review means a lot to us!
I was using this app to manage products for my business and it seemed to be working fine. Support team were very helpful in investigating and resolving some syncing issues we had between the app and Merchant Center as well as providing some great tips. Big thanks to Lynn and KhangLee <3, they even jump into a customization for my feed and complete it immediately. Highly recommend this app for all Google merchants! (
Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!