Google Customer Reviews app will help you Show Survey Opt-in to your customers who place an order on your store.
That Survey Opt-in allows your customers to provide high quality feedback when it is requested by Google.
Google Sends Survey requests after few days of expected delivery dates.
How this app can help your business?
- App helps you with Suvery Opt-in Module, which does not work in Shopify in Shopify's standard form.
- App helps you display Google Customer Reviews badge on your site's pages.
Must read about app.
- Once Survey Opt-in Popup is shown by App, it is upto customer's wish if they want to Opt for Google's Survey request or not.
- It is Google that sends Survey Requests and App has no control over their process.
- Survey requests(review requests) are sent by Google after Shipping Duration you have entered + few days(upto 7).
- Your good customer service can increase number of review submissions against opt-ins, as satisfied or happy customers are more likely to leave review when requested by Google.
Google's Terms and Conditions.
Google Customer Reviews Program is available to merchants of following Countries
- Hong Kong
- New Zealand
- the Philippines
- South Africa
- United Arab Emirates
- United States
- United Kingdom.
2. Google Customer Reviews Help Docs by Google
Concerned About Recently Received Bad Reviews the App?
App got major update from Google Trusted Store to Google Customer Reviews as program itself was changed by Google. We too updated the app. Here are the reasons because of which some of the frustrated merchants left those poor reviews.
- Stores did not have sufficient orders. 2 stores which left poor reviews, hardly had any orders in the 3 months time. Without any order how can Google send review requests to anybody!
- Some of the stores overlooked our emails of App getting udpated and the blamed us for not working.
Have a look at those stores which are still getting reviews after program has been changed from Google Trusted Stores to Google customer reviews.
- www.morsetoad.com >> Google Customer reviews page
- www.bachelorettesuperstore.com >> Google Customer reviews page
- www.icewraps.com >> Google Customer reviews page
- www.mytecell.com >> Google Customer reviews page
- www.flagsrus.org >> Google Customer reviews page
- www.ledsmiths.com >> Google Customer reviews page
List of Stores with approved Badge and seller ratings
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