- Enable Seller Ratings on Google Shopping and Search Ads
- Higher CTR on Google Ads, so More Visitors at Lowered CPC
- More Customers, so Improved Brand Recall and Repeat Business from them.
Google Customer Reviews app will help you Show Survey Opt-in to your customers who place an order on your store.
That Survey Opt-in allows your customers to provide high quality feedback when it is requested by Google.
Google Sends Survey requests after few days of expected delivery dates.
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How this app can help your business?
- App helps you with Suvery Opt-in Module, which does not work in Shopify in Shopify's standard form.
- App helps you display Google Customer Reviews badge on your site's pages.
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Must read about app.
- Once Survey Opt-in Popup is shown by App, it is upto customer's wish if they want to Opt for Google's Survey request or not.
- It is Google that sends Survey Requests and App has no control over their process.
- Survey requests(review requests) are sent by Google after Shipping Duration you have entered + few days(upto 7).
- Your good customer service can increase number of review submissions against opt-ins, as satisfied or happy customers are more likely to leave review when requested by Google.
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Google's Terms and Conditions.
1. Availability
Google Customer Reviews Program is available to merchants of following Countries
- Australia
- Austria
- Belgium
- Brazil
- Canada
- Czechia
- Denmark
- France
- Germany
- India
- Italy
- Japan
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Spain
- Sweden
- Switzerland
- Turkey
- United Kingdom
- United States
- Russia.
2. Google Customer Reviews Help Docs by Google
- Main Help and Documentation Page
- Google Customer Reviews basics
- Google Customer Reviews guidelines
- Google Customer Reviews website badge
- Google Customer Reviews opt-in and survey
- Onboarding guide - Configure your account
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Concerned About Recently Received Bad Reviews the App?
App got major update from Google Trusted Store to Google Customer Reviews as program itself was changed by Google. We too updated the app. Here are the reasons because of which some of the frustrated merchants left those poor reviews.
- Stores did not have sufficient orders. 2 stores which left poor reviews, hardly had any orders in the 3 months time. Without any order how can Google send review requests to anybody!
- Some of the stores overlooked our emails of App getting udpated and the blamed us for not working.
Have a look at those stores which are still getting reviews after program has been changed from Google Trusted Stores to Google customer reviews.
- www.morsetoad.com >> Google Customer reviews page
- www.bachelorettesuperstore.com >> Google Customer reviews page
- www.icewraps.com >> Google Customer reviews page
- www.mytecell.com >> Google Customer reviews page
- www.flagsrus.org >> Google Customer reviews page
- www.ledsmiths.com >> Google Customer reviews page
Google Customer Reviews reviews
Not sure on this app, Been waiting for a month for it to be setup.
Must have app for the site. It works great on our Shopify Plus platform.
Thanks.
JemJem.com
Highly recommend. App and Service has been nothing short of top notch. App works perfectly. We had Amit help us install the code both initially for GTS and recently for the upgrade and it was done super fast with no issues. Thanks!
This app did not work on our site. We had it for several months but no reviews were submitted to google. It could be because google recently have charged their review policy and now does all directly. Glad if this app worked with others but for us it was waste of money and time.
it's useless. No google review connected and received.
Appears to be working on my store -- look forward to seeing the Google Customer Reviews come in. https://reptileslounge.com
I guess it's working. I don't really know until Google approves my store, but the support is outstanding. Amit is very responsive, polite, and helpful. I'm looking forward to seeing the badge on my store. https://Woodies.com
Didn't work for us at all. Was not happy with the app. Nice app owner and available, but I couldn't get it to work properly.
Super easy to install and does the job! Great app
https://www.urbanindustry.co.uk/
Excellent support from Amit. Good app.
