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lt not work, Customer support is slow to respond, usually taking 3-4 days,
As they charge, they only provide the service once, and after a few months it doesn't work at all
first-class customer service and the app runs smoothly as promised.
I had a problem with the app.
Got Chatting with a representative who was nice enough to educate me on what the requirements for the badge is.
Not what I wanted to hear, but they surely gave me the knowledge to overcome the problem.
I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful.
Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out.
What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support.
I highly recommend giving this app a try. Their support alone makes it worth it!
The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.
Am tech illiterate. Have emailed them 4-5 times since downloading this very straightforward app to ask (in hindsight) very straightforward questions. They responded quickly and kindly every single time. Great app and service. We recommend!!
Perfect all the way saad was helpful highly recommended
The team at SMPS is so helpful and reliable! they were able to help me set up my code correctly since I think I was doing something wrong. They came in and handled the entire thing for me. I would recommend this app.
Very useful app and very helpful customer service. All around happy with the purchase
I could not get it to work following the simple instructions. I tried everything. After reaching out to support they were able to fix the problem right away.