Reviews (284)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 18, 2024

lt not work, Customer support is slow to respond, usually taking 3-4 days,
As they charge, they only provide the service once, and after a few months it doesn't work at all

Crystals Wholesale USA
Hong Kong SAR
Over 2 years using the app
November 19, 2024

first-class customer service and the app runs smoothly as promised.

My Store
United States
About 1 hour using the app
February 8, 2024

I had a problem with the app.
Got Chatting with a representative who was nice enough to educate me on what the requirements for the badge is.

Not what I wanted to hear, but they surely gave me the knowledge to overcome the problem.

www.bandierajewellers.com
Canada
Over 5 years using the app
March 16, 2024

I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful.

Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out.

What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support.

I highly recommend giving this app a try. Their support alone makes it worth it!

Buyngs
Greece
3 months using the app
March 6, 2024

The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.

Garden Elements
United States
3 months using the app
January 12, 2024

Am tech illiterate. Have emailed them 4-5 times since downloading this very straightforward app to ask (in hindsight) very straightforward questions. They responded quickly and kindly every single time. Great app and service. We recommend!!

EggCartons.Com
United States
About 3 years using the app
June 14, 2024

Perfect all the way saad was helpful highly recommended

Reid's Boutique
United States
About 2 months using the app
February 16, 2024

The team at SMPS is so helpful and reliable! they were able to help me set up my code correctly since I think I was doing something wrong. They came in and handled the entire thing for me. I would recommend this app.

ShadyVEU
United States
16 days using the app
December 29, 2023

Very useful app and very helpful customer service. All around happy with the purchase

Flagman of America
United States
18 days using the app
January 2, 2024

I could not get it to work following the simple instructions. I tried everything. After reaching out to support they were able to fix the problem right away.

SINKO GAME
United States
3 days using the app