Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
$25/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Rating
- 5.0 (183)
- Developer
- Union Works Apps
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Unlock unlimited customer insights with post purchase, NPS & on-site surveys
Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups
- Discover attribution insights from your survey that optimize marketing spend
- Multiple post purchase survey question types: Fixed response, open text or NPS
- Simple setup: Hands on support for post purchase, onsite & point of sale surveys
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- POS
- Klaviyo
- Google Analytics
- OrderlyEmail
- Checkout Extensions
- Flow
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Complete
$25 / month
- Unlimited Orders - No Limits or Tiers
- Unlimited Responses & Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, NPS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to gather insights on customer sources and marketing effectiveness. It features a user-friendly interface, compatibility with Shopify Flow, integration with Klaviyo, and supports one response per customer. Merchants value the easy setup, customization options, and responsive support team. The app is noted for its affordability and the actionable data it provides, aiding in marketing refinement and enhanced customer engagement.
This app delivers incredible value and performs just as well—if not better—than premium alternatives. The user-friendly interface makes setup a breeze, and the customer support is outstanding. Stu from the support team went out of his way to assist with a complex customer tagging system we needed, ensuring everything worked seamlessly. Beyond impressed with both the functionality and service—highly recommend!
Thanks for this super review Alex. It's great to hear how happy you are with the feature set and value of Grapevine Surveys app. It was a pleasure helping you with set up of the tagging and Klaviyo integration. We'll be here and ready to help if needed again.
We've been using Grapevine for a few years and it's great. We created a survey that asks our customers how they found us. About 1 in 7 customers reply. It gives us a good idea of what marketing is working and what isn't. The Grapevine customer service is really good.
Thanks for the great review Travis! It's really good to see our long-term customers still gaining valuable marketing insight with Grapevine Surveys.
We’ve had a great experience using Grapevine for our checkout poll! The app is incredibly user-friendly, making it easy to set up and customize to fit our needs. What really stood out was the amazing support from Sam, who went above and beyond to ensure everything was working perfectly by the date we needed. Highly recommend Grapevine for anyone looking to collect valuable customer insights effortlessly.
Thanks for such a nice review! We're glad to hear that Grapevine Surveys is helping you gather valuable feedback across all your POS locations in Europe to improve the retail store experience.
Support
App support provided by Union Works Apps.
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