Grapevine Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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$25/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (182)
- Developer
- Union Works Apps
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Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
- Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
- See revenue and AOV by channel to learn which marketing drives sales
- Target surveys by order value, product, country, payment method & customer
- Query your survey data with your own AI assistant via our MCP
- Run surveys post purchase, on-site, in email and on Shopify POS
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Checkout Extensions
- Google Analytics
- Google Sheets
- Klaviyo
- POS
- Thank you & Order Status Page
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Complete
$25 / month
Features
- Unlimited responses, no overage fees
- Post purchase, NPS, CSAT & attribution
- Works on all Shopify plans
- Revenue & AOV by marketing channel
- Target by order value, product & more
- Query your survey data with your own AI
- Send data to Flow, Klaviyo & GA4
- Run on-site, in email & on Shopify POS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (182)
Grapevine has been a big help in our startup journey so far! As the co-founder of a snack startup, post-purchase surveys are crucial for our data and analytics. We recently switched to Grapevine and could not be happier we did so. Super seamless integration and everything in the app is very easy to understand :)
Thank you for taking the time to submit a review and share your experience, it is very much appreciated. It's always good to hear from founders who are using survey data to shape their decisions early on. If you need anything else, we're here to help.
Grapevine's Surveys has made for easy integration with Shopify. The main question we wanted answering was "What was the purpose of your visit?"
- and we can now attribute this to a clear answer, which has been incredibly beneficial. Sam especially has been very helpful throughout the whole process.
Thank you so much for your kind review, it is much appreciated. Understanding the purpose behind each visit is such a valuable insight to have, and it's good to hear you're getting clear, actionable data from it. Sam will be pleased with the shoutout! If you need anything else, we're here to help.
Highly recommend. There is so much you can do with grapevine and the support and expertise the company provides is next level. As a small business owner, I wanted to know more about where my customers were coming from. I started with a simple post order survey and am blown away by how much more I can do now that I'm digging in. They also have a fantastic integration wiht Klaviyo and an MCP server, so i'm super excited to get these set up. So much value!
Thank you so much for your review, we really appreciate you taking the time to share your experience. It's great to hear that starting with a simple post-purchase survey has opened up so many more possibilities as you've explored further. The Klaviyo integration and MCP server are well worth digging into, and we'll be here should you need a hand setting them up!
Support
App support provided by Union Works Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, staff members
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Store owner
Name, email address, phone number, physical address
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Staff members
Name, email address, phone number
View and edit store data:
Customers, orders, staff accounts, Online Store
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Edit customers
Customer data
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Edit orders
All order history
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View staff accounts
Staff accounts
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Edit Online Store
Online Store script tags, Online Store page content on a path controlled by the app
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View other data
Locations
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