Grapevine Surveys

Name: Grapevine Surveys
Brand: Union Works Apps
Rating: 5 (148 reviews)

$25/month. 7-day free trial.

Rating (5.0)

Reviews

148

Developer

Union Works Apps

Create a survey for new customers and returning customers

The Survey widget on the Order Status Page

Discover which sales channels are performing well for your store

Publish different surveys to different channels

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

August 17, 2017

Languages

English

Post purchase surveys for new and returning customers to gather insights and monitor ad performance

Use Grapevine to quickly and easily build post purchase surveys, gather zero-party data and gain insights on your customers. HDYH, multiple choice, NPS and more! Use the information to inform your marketing spend and find out where your customers are really coming from. Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals.

Setup new vs returning post purchase surveys on the order status page
Survey Integrations with Google Analytics, Klaviyo, ReCharge and Shopify POS
Analyse survey responses against revenue to monitor best performing channels
Publish a post purchase survey on multiple channels including POS
Post purchase surveys with no branding and unlimited responses

Pricing

7-day free trial

Complete

$25/month

Unlimited Responses
No Branding
Multiple Surveys
Surveys on Different Channels
Survey stats and reports
Multiple Integrations
And more...

Complete

$25/month

Unlimited Responses
No Branding
Multiple Surveys
Surveys on Different Channels
Survey stats and reports
Multiple Integrations
And more...

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

148 reviews

Overall rating

Counts per rating level

93% of ratings are 5 stars
138
6% of ratings are 4 stars
9
1% of ratings are 3 stars
1
0% of ratings are 2 stars
0% of ratings are 1 stars

May 21, 2023

Great easy to use and effective app that we have been using since it first came out. Highly recommended

Jens Hansen

New Zealand

Time spent using app: Almost 4 years

Union Works Apps replied May 22, 2023

Thank you for your kind review Halfdan. Great to hear that you have been finding the app effective in the all years you have been using it.

May 15, 2023

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne

Germany

Time spent using app: Over 1 year

Union Works Apps replied May 15, 2023

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.

Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.

April 7, 2023

Great app. Simple user interface and valuable insights at your fingertips!

Customer support was also super responsive!

Thanks!

Tip Top

Canada

Time spent using app: 9 days

Union Works Apps replied April 7, 2023

Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.

All reviews