Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
$25/month. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 5.0 (186)
- Developer
- Union Works Apps
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Unlock unlimited customer insights with post purchase, NPS & on-site surveys
Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups
- Discover attribution insights from your survey that optimize marketing spend
- Multiple post purchase survey question types: Fixed response, open text or NPS
- Simple setup: Hands on support for post purchase, onsite & point of sale surveys
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- POS
- Klaviyo
- Google Analytics
- OrderlyEmail
- Checkout Extensions
- Flow
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Complete
$25 / month
- Unlimited Orders - No Limits or Tiers
- Unlimited Responses & Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, NPS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective customer insight collection, which enhances marketing strategies and customer satisfaction. It features a user-friendly interface, seamless Shopify integration, and supports Shopify Flow and Klaviyo. Customization options like customer tagging based on survey responses add versatility. Merchants praise its smooth performance and responsive customer support for assistance with setup and troubleshooting.
This app delivers incredible value and performs just as well—if not better—than premium alternatives. The user-friendly interface makes setup a breeze, and the customer support is outstanding. Stu from the support team went out of his way to assist with a complex customer tagging system we needed, ensuring everything worked seamlessly. Beyond impressed with both the functionality and service—highly recommend!
Thanks for this super review Alex. It's great to hear how happy you are with the feature set and value of Grapevine Surveys app. It was a pleasure helping you with set up of the tagging and Klaviyo integration. We'll be here and ready to help if needed again.
Super easy to set up, integrated well into our checkout process, resulted in a majority of our customers taking our survey. When I had questions, the team was super responsive and very helpful!
Thanks for such a good review! I'm glad Grapevine post purchase survey helped you capture vital insights on your customers and that you had a high response rate!
The trial was great to get to know the product! We really enjoy the product especially for the cost! We were using a different product a while back and it got very costly very quickly. With the site updates we're making and extensive acquisition we're driving, the post-purchase survey has come to be a great tool for us!
Thanks for the super review, Bri. Great to hear that you're happy with the feature set and price point of Grapevine surveys.
Support
App support provided by Union Works Apps.
Or visit their support portalFeatured in
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