Grapevine Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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$25/month. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 5.0 (194)
- Developer
- Union Works Apps
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Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.
Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.
- Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
- See revenue and AOV by channel to learn which marketing drives sales
- Target surveys by order value, product, country, payment method & customer
- Query your survey data with your own AI assistant via our MCP
- Run surveys post purchase, on-site, in email and on Shopify POS
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Checkout Extensions
- Google Analytics
- Google Sheets
- Klaviyo
- POS
- Thank you & Order Status Page
Categories
Form customization
Survey types
Submission management
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Complete
$25 / month
Features
- Unlimited responses, no overage fees
- Post purchase, NPS, CSAT & attribution
- Works on all Shopify plans
- Revenue & AOV by marketing channel
- Target by order value, product & more
- Query your survey data with your own AI
- Send data to Flow, Klaviyo & GA4
- Run on-site, in email & on Shopify POS
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for its insightful customer behavior data and marketing effectiveness. It's praised for easy setup, post-purchase surveys, and Klaviyo integration. Customization options and Shopify Flow integration enhance data use. The app is reliable and user-friendly, with effective data collection. Merchants commend the responsive support team and find it affordable, with a free version available that meets some needs.
Grapevine has been awesome! Super streamlined workflow for crafting post purchase surveys that aren't invasive or annoying! We are gathering a ton of useful insight each week that's shaping our actions as a company! Highly recommend :)
Thank you for your great review of Grapevine Surveys! It's so positive to hear that the survey set-up experience feels streamlined and that displaying surveys and collecting feedback feels natural for your customers. Providing useful insights that drive real decisions is what it's all about.
Great app with loads of functionality. We use it across all our branded sites, and it give us so much insight in to how our customers think of our brands. Outside of satisfaction scores, there is loads of information we can gather. Support is greats, as well as the integrations.
Thank you for taking the time to submit a review and share your experience, it is much appreciated. It's good to hear that you're gaining valuable insights over and above your customer satisfaction scores. That's one of the things we hear a lot from merchants. If you need anything else, we're here to help.
Very easy set up and install process without any technical requirements and Sam is keen to help if needed. Given us valuable insight into where we are finding our customers and any issues they had during checkout.
Thanks for taking the time to leave us a review! We're glad to hear that the setup was smooth and that you're already getting useful attribution and checkout insights. Don't forget to try out our new MCP AI Connector.
Support
App support provided by Union Works Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, staff members
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Store owner
Name, email address, phone number, physical address
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Staff members
Name, email address, phone number
View and edit store data:
Customers, orders, staff accounts, Online Store
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Edit customers
Customer data
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Edit orders
All order history
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View staff accounts
Staff accounts
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Edit Online Store
Online Store script tags, Online Store page content on a path controlled by the app
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View other data
Locations
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