Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.

We use this app to capture where our customers are hearing about our products. Grapevine is an added bonus to our marketing and advertising.

What a great little app! As soon as I installed it I was getting feedback. I knew I got sales from all differnt platforms, and FB ads tell me exactly what my paid activity sends me, but now I've got real life feedback from people and a nice breakdown of the revenue each generates. It's self-reported so may not be 100% accurate, but its a lot better than what I had before - exactly nothing! And the free version is more than enough data for me right now. Once I get bigger and have more orders I'll almost definitely upgrade to ask more questions but for now, this is ideal. Thanks!

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.

I had a little issue getting installed and Steve was fast and efficient getting me up and going with great followup.
Thnx, so appreciated.

Fantastic App. Only $3 a month for critical customer insights is well worth it. Also the customer support is responsive and very helpful. Thanks!

Best bang for the buck. Can't imagine a better marketing tool for $3/month. Great insights from our customers and able to see quickly which customer acquisition tools are working best.

Super helpful and simple. It's very important to know how people are finding out about us, and a post checkout survey is definitely the best way to do that. Easy integration, easy way to view the data, and we've gotten ~50% response rate which is great. Plus developers responded to a custom request quickly. Thank you!

Easy to implement post checkout survey, provides helpful data insights! Using the How Did You Hear About Us Survey is key to evaluating performance of non-digital media and marketing programs. It also provides valuable information so that we can further understand the customer journey to purchase.