Grapevine Post Purchase Survey
Reviews (165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for gathering valuable customer insights and enhancing engagement. It integrates well with Shopify and Klaviyo, offering a user-friendly interface for creating and customizing surveys. The app is praised for its reliable performance and responsive support, particularly from team members like Stuart and Steve. Continuous updates and a focus on user satisfaction make it a valuable tool for improving marketing strategies and customer loyalty.
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It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.
Thanks for the great review Lou! Glad to hear how the app is helping. All the best!
Does exactly what it says on the tin. Recommended app for when you want insight into where your customers are coming from and what marketing efforts are working!
Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.
Thanks for the great review Sunny! Glad we've been able to help you with your post-purchase survey questions over these past couple of years!
Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.
Thanks for the great review Amy, although I think you customised most of the CSS yourself!
Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.
Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!
The app team is excellent in helping you implement the survey form. I really like the app, it is excellent.
Thanks for the great review Len, you were almost there with the CSS customisation, glad we could help with the last bit!
I use this app to get feedback on how our customers hear about us so we can target our marketing. The app was very easy to install and the customer service has been excellent! When I have clicked on the link for support they get back to me right away.
Thanks for the great review Jeff! We hope the insight helps you to further understand which of your marketing activities are converting.
App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.
Thanks for the great review Jake! Glad to hear our apps are helping you to inform and organise your online business.
This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!
Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.
So far so good! Super easy setup, prompt tech support with a couple questions I had. I believe this will really help me refine my marketing. Happy customer!