Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (175)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
    165
  • 5% of ratings are 4 stars
    9
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

May 5, 2019

Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research

SLMPD CO®
United Kingdom
6 minutes using the app
Union Works Apps replied May 6, 2019

Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!

January 29, 2020

Great and simple ad! Very easy to install. Would have liked more info on where the survey pops up and how.

Kolmecosmetics
Finland
About 1 hour using the app
Union Works Apps replied January 29, 2020

Thanks for taking the time to leave us a review, we have some new support documentation about to go live which should hopefully help explain how and where you can view the survey widget. We'll send out an email to Merchants about this soon. Thanks again!

January 18, 2020

Easy to use and exactly what we needed! Liked that we could choose our own suboptions and personalize it.

Nine Sparrows Boutique
United States
3 minutes using the app
Union Works Apps replied January 18, 2020

Thanks for the great review, we're glad that you're happy with the survey and customisable sub-options!

December 2, 2020

Excellent app. Very useful, non-intrusive way to collect useful customer data and an extremely responsive developer. Very impressed with both the insight I've gained through the app and the experience in just a couple weeks!

Regimen Lab
Canada
Union Works Apps replied December 2, 2020

Thanks for the great review Alex! Very pleased to hear that you're happy with the app!

November 11, 2024

Orlando Informer
United States
25 days using the app
Union Works Apps replied November 12, 2024

Thanks for the 5 star rating! Great to have you guys onboard and using Grapevine Surveys to find out how your customers heard about you

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