Grapevine Post‑Purchase Survey
by Union Works AppsFREE Post-purchase survey - customer acquisition discovery
All reviews
Jade Beauty and Health
Great App - Thank you ! Nice and easy interface, I do enjoy the fact that it is free so store owners can see if hat works fro them and not drag themselves in any useless subscriptions
Developer reply
Thanks for taking the time to leave us a great review. We're glad you like the app, we hope to keep the core features free forever, but we also have some exciting Extra paid features on the horizon that we're sure will deliver even further value.
Mighty Mug
Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!
Developer reply
Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)
Pop
At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.
Developer reply
Thanks for the great review! We're glad that Grapevine was able to save you the time!
Liquid Blackjack
I use this app to get feedback on how our customers hear about us so we can target our marketing. The app was very easy to install and the customer service has been excellent! When I have clicked on the link for support they get back to me right away.
Developer reply
Thanks for the great review Jeff! We hope the insight helps you to further understand which of your marketing activities are converting.
The Modern Dane
This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!
Developer reply
Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!
Sheets & Giggles
Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.
Developer reply
Thanks for the great review, glad to hear that Grapevine is helping you to understand your marketing spend!
STAWCX MART
I REALLY APPRECIATE HOW IT IS TO USE THIS APP. THANK YOU SO MUCH FOR GIVING MY STORE A REALLY GOOD SHOT AT SUCCEEDING INSTANTLY. I HIGHLY RECOMMEND PEOPLE TO USE THIS APP
Developer reply
Thanks for the great review of our Grapevine app! We hope the insight you gain will help you to allocate your marketing spend wisely!
NewVaping
Really easy to set up and show stats immediately. Exactly what I want. Hope it will launch more features in the future. Thanks!
Developer reply
Thank you for leaving the app a great review, yes, we do hope to launch some more features in the near future, stay tuned!
Leading Solutions
Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight
Developer reply
Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!
RAD Children's Furniture
So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix"
Hopefully customers start responding!
Developer reply
Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again!
i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".