Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its cost-effectiveness and comprehensive features, making it a strong competitor to pricier alternatives. It's praised for easy setup, seamless Shopify integration, and enhancing marketing strategies through insightful customer data from surveys and polls. The user-friendly interface and reliable performance in feedback collection are notable, along with a responsive support team that assists effectively with technical issues and setup inquiries.
Refine
-
By rating
Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!
Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.
Great app. Simple user interface and valuable insights at your fingertips!
Customer support was also super responsive!
Thanks!
Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.
Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.
Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.
This app is really easy to set up and can be customized in tons of different ways.
Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme.
It looks phenomenal and is already getting responses from our customers
Thanks for the great review Zach! Glad we could help you to customise your post-purchase survey widget, great to hear that you're already receiving submissions!
Fantastic App. Only $3 a month for critical customer insights is well worth it. Also the customer support is responsive and very helpful. Thanks!
Thanks for your great review Michael, glad you're pleased with the value we're able to deliver with the app.
The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com
This app was so easy to implement and customize and does just what I need! It's also very affordable.
Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!
I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)
This App is just what I was looking for, easy to use and I am able to catch how they found me data.
I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.
Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!