Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (181)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its insightful customer behavior analytics and marketing effectiveness. It features easy setup, seamless Shopify integration, and customer tagging based on survey results, enhancing personalized marketing. The integration with Klaviyo triggers specific marketing flows. Merchants also commend the intuitive user experience and responsive support team, recommending it for effective post-purchase customer feedback, product improvement, and engagement strategies.

November 5, 2019

I REALLY APPRECIATE HOW IT IS TO USE THIS APP. THANK YOU SO MUCH FOR GIVING MY STORE A REALLY GOOD SHOT AT SUCCEEDING INSTANTLY. I HIGHLY RECOMMEND PEOPLE TO USE THIS APP

STAWCX MART
South Africa
12 days using the app
Union Works Apps replied November 5, 2019

Thanks for the great review of our Grapevine app! We hope the insight you gain will help you to allocate your marketing spend wisely!

September 30, 2018

Simple a configurer et complète. Vraiment intéressante. Sera je n'en doute pas très utile dans l'optimisation de nos campagnes de communication

Bouteille Mania | La Bouteille dans tous ses états !
France
About 1 year using the app
February 5, 2023

Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!

Seven Weeks Coffee
United States
11 days using the app
Union Works Apps replied February 6, 2023

Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.

August 31, 2018

Very useful- simple to install

Pos Display
United Kingdom
11 months using the app
August 31, 2017

Installed in about 30 seconds flat, already gaining responses & it doesn't look out of place on our order status page - cheers, guys! Looking forward to seeing reports come in over time.

A Better Quest
United Kingdom
10 months using the app
April 7, 2023

Great app. Simple user interface and valuable insights at your fingertips!

Customer support was also super responsive!

Thanks!

Tip Top
Canada
9 days using the app
Union Works Apps replied April 7, 2023

Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.

March 9, 2023

Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.

GrippTek™
Netherlands
9 days using the app
Union Works Apps replied March 9, 2023

Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.

June 21, 2018

I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!

Ultraderm Australia
Australia
9 months using the app
March 21, 2018

Instant install. Looking forward to see how this new data shows up! :)

Destinationgolddetectors
United States
8 months using the app
October 15, 2021

This app was so easy to implement and customize and does just what I need! It's also very affordable.

Bloomers Intimates
United States
8 days using the app
Union Works Apps replied October 15, 2021

Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!