Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (176)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

March 28, 2019

Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.

The Black Seed Co
Australia
20 days using the app
Union Works Apps replied March 28, 2019

Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!

June 14, 2019

Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.

IWOM Outerwear LLC
United States
19 days using the app
Union Works Apps replied June 14, 2019

Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!

August 11, 2018

terrific app to have in your aresnal

Nice Watches Store
United Kingdom
18 days using the app
December 8, 2019

At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.

Pop
United States
15 days using the app
Union Works Apps replied December 8, 2019

Thanks for the great review! We're glad that Grapevine was able to save you the time!

September 2, 2022

Great app, gives good insights and helps big time. Its one of those apps which is important for us..

Perfect Jeans
Denmark
15 days using the app
Union Works Apps replied September 3, 2022

Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.

September 14, 2020

We use this app to capture where our customers are hearing about our products. Grapevine is an added bonus to our marketing and advertising.

BVstylez
United States
14 days using the app
Union Works Apps replied September 14, 2020

Thanks for your great review. We're pleased to hear that Grapevine is providing insight into your marketing activities.

September 7, 2019

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Home&Joy
United States
13 days using the app
July 4, 2018

Must-have essential app! Simple and easy to use.

Floracurl
United Kingdom
12 days using the app
November 5, 2019

I REALLY APPRECIATE HOW IT IS TO USE THIS APP. THANK YOU SO MUCH FOR GIVING MY STORE A REALLY GOOD SHOT AT SUCCEEDING INSTANTLY. I HIGHLY RECOMMEND PEOPLE TO USE THIS APP

STAWCX MART
South Africa
12 days using the app
Union Works Apps replied November 5, 2019

Thanks for the great review of our Grapevine app! We hope the insight you gain will help you to allocate your marketing spend wisely!

February 5, 2023

Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!

Seven Weeks Coffee
United States
11 days using the app
Union Works Apps replied February 6, 2023

Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.