Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analytics and marketing effectiveness. It features easy setup, seamless Shopify integration, and customer tagging based on survey results, enhancing personalized marketing. The integration with Klaviyo triggers specific marketing flows. Merchants also commend the intuitive user experience and responsive support team, recommending it for effective post-purchase customer feedback, product improvement, and engagement strategies.
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This App is a great way to find out where customers are finding you, or really any info that you'd like to know about your customer!
Plus, I had a question, emailed customer support on a Sunday & Steve got back to me with an answer to my question less than 20 minutes later (on a Sunday!!)
Great App, Great Support & it's Free!
Five Stars!!
Thanks for the great review Shlomo! We're really pleased that you like the app! Good luck with growing your store!
I Love this app ,it's simple free and easy to use.And looking forward to learning more about how this app works
Thanks for the great review, we're glad you like the app! I'm sure it won't take long for Customers to start providing responses to your survey.
Good app,.Just added it, was easy to install.
The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.
Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we ...
First Time using this app & found it easy & quick to use.
Very Easy to use, will recommend to other merchants
Thanks for the great review, glad you're enjoying using the app and thanks for spreading the word!
Great app, we have a lot of orders from Google searching and direct which are hard to track. Our customers have given us great feedback to help us better understand how they found out about our brand. The app is easy to set up and I did have an issue styling it but support where super helpful and got it looking perfect for us. A simply concept that does the job perfectly.
Thanks for the great review Kim! I'm glad you're making good use of our Post Purchase Survey to find out where your customers are arriving from. Hopefully it helps you to ...
This app is quick and simple to set up and gives great feedback as to which customers used it and how they got to our store. Would highly recommend.
An excellent application for controlling traffic in the Shopify store. Application settings are easy and intuitive. The analytics are extremely clear. Do I recommend installing it? DEFINITELY!
Thanks for the great review Anton! Glad we were able to advise on how to preview your post-purchase survey. Don't forget about the feature to help reclassify your survey ...
Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.
Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.
Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.
Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!