Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (143)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive features, making it a strong competitor to pricier alternatives. It's praised for easy setup, seamless Shopify integration, and enhancing marketing strategies through insightful customer data from surveys and polls. The user-friendly interface and reliable performance in feedback collection are notable, along with a responsive support team that assists effectively with technical issues and setup inquiries.

May 5, 2019

Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research

SLMPD CO®
United Kingdom
6 minutes using the app
Union Works Apps replied May 6, 2019

Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!

September 27, 2018

Useful, simple and does the job.

sillywillyscraft
Australia
6 minutes using the app
May 7, 2019

Super easy setup and just what I was looking for. On top of that it's free. So what more could you ask for?

Billy Jealousy
United States
6 minutes using the app
Union Works Apps replied May 8, 2019

Glad you like the app and found it easy to set-up and get going! Thanks for the great review!

April 10, 2019

Haven't used it for long but great so far. Easy to use and set up and I think I will find use for this

Booty Bands PH
Philippines
About 2 hours using the app
Union Works Apps replied April 12, 2019

Hi, thanks for your review, pleased to hear that set-up was easy and that it's working well so far! It would be great to understand what we could do to make you feel this is a 5 star app! I have emailed you to find out more, so I look forward to your feedback. Thanks again!

November 3, 2018

www.bakell.com ~ I just downloaded the app, so not sure quite yet. So far it seems easy... but we will see. I'll add another review then! Thanks, from the Bakell.com team!

Bakell
United States
3 minutes using the app
January 29, 2020

Great and simple ad! Very easy to install. Would have liked more info on where the survey pops up and how.

Kolmecosmetics
Finland
About 1 hour using the app
Union Works Apps replied January 29, 2020

Thanks for taking the time to leave us a review, we have some new support documentation about to go live which should hopefully help explain how and where you can view the survey widget. We'll send out an email to Merchants about this soon. Thanks again!

January 18, 2020

Easy to use and exactly what we needed! Liked that we could choose our own suboptions and personalize it.

Nine Sparrows Boutique
United States
3 minutes using the app
Union Works Apps replied January 18, 2020

Thanks for the great review, we're glad that you're happy with the survey and customisable sub-options!

September 18, 2019

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

SwayTee Baseball & Softball
United States
3 minutes using the app
Union Works Apps replied September 19, 2019

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

March 21, 2018

Instant install. Looking forward to see how this new data shows up! :)

Destinationgolddetectors
United States
2 minutes using the app
August 5, 2019

I just installed this app. Easy to use and collects valuable data. It would be a great benefit if this survey could be added compulsory in cart pre purchase.

myweefairydoor
New Zealand
16 minutes using the app
Union Works Apps replied August 6, 2019

Thanks for your review, we're glad you like the app. Thanks for your suggestion, in order to ensure a smooth buying process, we decided that the survey question should appear after the transaction has taken place. It ensures that the app will never be the cause of an abandoned purchase. I hope you understand and hopefully you'll start to see Customers filling out your Survey post-purchase. Thanks again!