Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (181)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its insightful customer behavior analytics and marketing effectiveness. It features easy setup, seamless Shopify integration, and customer tagging based on survey results, enhancing personalized marketing. The integration with Klaviyo triggers specific marketing flows. Merchants also commend the intuitive user experience and responsive support team, recommending it for effective post-purchase customer feedback, product improvement, and engagement strategies.

February 21, 2022

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Charles & Marie's Design- & Geschenke-Shop
Germany
5 days using the app
Union Works Apps replied February 21, 2022

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

Edited September 13, 2017

It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.

Give a chance to this app and try it.Easy simple dashboard and really works.

Thank you...

Galenleather
Türkiye
5 months using the app
May 22, 2019

Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!

Rita Phil
United States
5 months using the app
Union Works Apps replied May 22, 2019

Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.

March 10, 2019

Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work

Shop Personalised Gifts
United Kingdom
4 months using the app
Union Works Apps replied March 10, 2019

Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!

June 11, 2019

Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.

Muscle Engineering
Australia
3 months using the app
Union Works Apps replied June 13, 2019

Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!

January 13, 2019

This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from!

blüm
United States
3 months using the app
July 2, 2018

This is great! I love the reporting it gives, it makes it super easy to see where we're getting the most bang for our advertising buck. It was frustrating not knowing how big of an impact TV commercial was having compared to PPC. This gives us another glimpse at that!

Apexm Icm
United States
3 months using the app
July 20, 2018

This is a good app, I do recommend this to people who want a good way to obtain geographical information to help find your target market.

Artesian Essentials
United States
2 months using the app
Edited August 13, 2019

Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.

atisan
Germany
About 2 months using the app
Union Works Apps replied August 13, 2019

Thanks for the great review Daniel and good luck with your campaign!

August 29, 2018

Good app,.Just added it, was easy to install.

Whenigetone
United States
About 2 months using the app