Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analytics and marketing effectiveness. It features easy setup, seamless Shopify integration, and customer tagging based on survey results, enhancing personalized marketing. The integration with Klaviyo triggers specific marketing flows. Merchants also commend the intuitive user experience and responsive support team, recommending it for effective post-purchase customer feedback, product improvement, and engagement strategies.
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Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.
Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.
This app was so easy to implement and customize and does just what I need! It's also very affordable.
Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!
I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)
This App is just what I was looking for, easy to use and I am able to catch how they found me data.
This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit.
I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.
Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!
Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!
Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.
Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!
This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!
Thank you so much!
We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!