Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (176)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

February 21, 2022

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Charles & Marie's Design- & Geschenke-Shop
Germany
5 days using the app
Union Works Apps replied February 21, 2022

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

December 10, 2018

This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!

Thank you so much!

ToneWoodAmp
United States
5 days using the app
December 5, 2018

We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!

Science Shepherd
United States
5 days using the app
November 11, 2019

Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.

Sheets & Giggles
United States
5 days using the app
Union Works Apps replied November 12, 2019

Thanks for the great review, glad to hear that Grapevine is helping you to understand your marketing spend!

September 9, 2018

Useful app, super easy to install. Excellent support too. I asked if a few CSS changes could be made and they really went above and beyond. Highly recommended.

Static Jewellery
Australia
4 days using the app
October 9, 2018

nice app, just have to get orders to see how effective it is, but nice free app for the time being to see if it works for my store

www.ChulahGyals.com
United States
2 days using the app
July 6, 2018

Nice app snd keep going .. working fine

Duounion Store
Kuwait
1 day using the app
December 15, 2019

Great App - Thank you ! Nice and easy interface, I do enjoy the fact that it is free so store owners can see if hat works fro them and not drag themselves in any useless subscriptions

Jade Beauty and Health
Australia
1 day using the app
Union Works Apps replied December 15, 2019

Thanks for taking the time to leave us a great review. We're glad you like the app, we hope to keep the core features free forever, but we also have some exciting Extra paid features on the horizon that we're sure will deliver even further value.

February 17, 2021

This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!

Bianca Mavrick Jewellery
Australia
About 20 hours using the app
Union Works Apps replied February 17, 2021

Thanks for the great review Bianca! Glad we were able to help!

November 21, 2019

This was exactly what I was looking for! Great, non-intrusive way to conduct marketing research. Blends seamlessly with the check-out page and was a breeze to set up. Thank you for providing this app for free!

The Modern Dane
United States
About 1 hour using the app
Union Works Apps replied November 21, 2019

Thanks for your great review, we're really pleased that you're enjoying the app and are able to use it for your market research. Hopefully it's providing you with the insight you need to allocate your marketing spend. Thanks again!