Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.
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Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.
Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.
Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.
Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.
Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!
Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.
Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!
This is a pretty impressive little free app. Surprisingly, with a simple little optional question at the end of the checkout process, over half of our customers are answering the question. Thank you for offering this free resource, Union Works!
Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!
Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)
Have just installed, simple to use, replaces a mandatory drop down box at checkout which had some bugs, so hoping asking after checkout is more user friendly. Saw this one on Shopify Facebook group, thanks for the tip! www.themakerss.co.uk Needle Felting Supplies
Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.
Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.
Easy setup. Easy to use! Tq. :)
www.onlybrown.com
-Fine leather goods & accessories for men.
Relying on just the metrics you see inside your Facebook/TikTok ad account is not enough these days. If you want to know more about where your customer came from, why they bought, or who referred them, install Shopify’s most rated post purchase survey app called Grapevine. It’s a no brainer. 5 min setup, You’ll have a better grip on your business period, who doesn’t want that? Best app for post-purchase , worth the install.
Thanks for your great review! Great to hear you've gained so much valuable insights from your post purchase surveys! All the best :)
Buena aplicación, la acabo de instalar y he hecho alguna prueba y parece que va muy bien, además gratis, no se puede pedir más.
Gracias por la gran crítica! Me alegra que te guste la aplicación.