Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (143)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and comprehensive features, making it a strong competitor to pricier alternatives. It's praised for easy setup, seamless Shopify integration, and enhancing marketing strategies through insightful customer data from surveys and polls. The user-friendly interface and reliable performance in feedback collection are notable, along with a responsive support team that assists effectively with technical issues and setup inquiries.
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This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them
Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!
Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.
Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.
Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.
Thanks for the great review Jillian! Glad we were able to help!
Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!
Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!
We use this app for a post purchase survey. It was simple to install and easy to use. I like that it helps us get a clearer understanding of how our customers find us.
Thanks for the nice review. Great to hear how the app is helping you understand where you're gaining customers from. All the best!
Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.
Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!
Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.
Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!
Extremely easy to configure and get up on our site. Also very responsive customer support the one time we had a question.
Thanks for the great review! Pleased to hear that you've found the app intuitive. We were happy to help out with your enquiry. All the best!
We absolutely love this app, it provides crucial feedback on different marketing campaigns and lets us know exactly which marketing campaigns are successful and which are not. It's free, and best of all their customer service is top notch. A+
Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.
Thanks for the great review Daniel and good luck with your campaign!