
Grapevine Post Purchase Survey
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Highlights
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Low impact to your online store
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Use directly in Shopify admin
About this app
Launched
August 17, 2017
Languages
English
Categories
Sales analytics , Feedback and surveysIntegrates with
POS, ReCharge PaymentsFits seamlessly into
Point of SaleCollect zero-party data and monitor marketing attribution by asking a post purchase question
Use Grapevine to quickly and easily build surveys, gather zero-party data and gain insights on your customers. HDHU, Multiple choice, NPS and more! Use the information to inform your marketing spend and find out where your customers are really coming from. Grapevine will track all submissions including the sale value against each customer. This enables you to cross reference the best performing channels against spend totals - all this from just $5 per month with unlimited collection
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Setup a post purchase survey, seamlessly integrating into the Order Status Page
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Setup reminders to capture as many responses as possible
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Unlimited data collection no limits on volumes of orders
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Publish survey on multiple channels including POS
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No branding, no limits on orders all from $5 per month
Pricing
7-day free trialBASE
$5/month
- Customisable questions
- Collect unlimited responses
- Survey results charts
- Downloadable data
- Reclassify responses
- No Grapevine Branding!
EXTRA
$15/month
- Everything on the BASE plan
- Survey reminders
- Tag Customers & Orders
- Capture via Shopify POS
- Capture via ReCharge Payments
BASE
$5/month
- Customisable questions
- Collect unlimited responses
- Survey results charts
- Downloadable data
- Reclassify responses
- No Grapevine Branding!
EXTRA
$15/month
- Everything on the BASE plan
- Survey reminders
- Tag Customers & Orders
- Capture via Shopify POS
- Capture via ReCharge Payments
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
138 reviews
I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website
Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.
using this app for our physical store on Savile Row to track where customers discovered us vs walk in trade. Had a few issues at first but dev team quick to sort and offer solutions. Recommended
Thanks for the great review Robin and thanks for your patience whilst we looked into the issue and tweaked the app. Thanks also for sending those pictures of the app being used via your POS terminal in-store... The store and products look amazing!
Works great. Fast customer support time too. Works great. Fast customer support time too.
Works great. Fast customer support time too.
Works great. Fast customer support time too.
Thanks for the great review Kevin! Glad you're enjoying using the Grapevine app and we'll be in touch as soon as we've released those new features!
About this app
Launched
August 17, 2017
Languages
English
Categories
Sales analytics , Feedback and surveysIntegrates with
POS, ReCharge PaymentsFits seamlessly into
Point of SaleBuilt by Union Works Apps
About Union Works Apps
5 average rating
5 years building apps for the Shopify App Store
Support
Send a messagesupport@grapevineapp.zendesk.com
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