The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
It looked promising first. But there are several bugs and design issues which could have been resolvable. The developer responded (finally) and placing these issues on backlog to work on. Once these are done, we will reinstall the app again. Still think this app is going to be a good one for bundling products.
Hello Cymbal House! Thank you for the feedback. We attempt to respond to every customer support request and intercom request we see. In this case, we see actually responded to your specific issues and feature requests and have been in direct communication with you, and said we'd have a response by end of day today. As we are a relatively new product, our product may not have all the features you were requesting, or may have specific functional limitations based on your store's unique configuration, and thus may not fit your need. We appreciate your support and business.