Reviews (165)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affiliate marketing tool for its robust functionality and efficiency in managing affiliate and MLM programs. It features customizable emails, payment tiers, and portal pages that integrate seamlessly with Shopify, making it suitable for businesses of all sizes. Merchants particularly appreciate the quick and exceptional customer support from team members like Karolina, Simon, and Mike, enhancing the overall user experience.

November 7, 2024

Fantastic affiliate marketing software. I switched with an existing list of affiliates and Karolina was there to answer questions the whole way. I highly recommend this to e-commerce businesses

Doc of Detox
Canada
5 months using the app
March 12, 2024

The app has great functionality. Customer service is always quick to resolve any questions we have.

Monday Motorbikes
United States
Almost 2 years using the app
February 12, 2024

App was broken upon my download and took nearly a week to be fixed. Customer service was not as friendly as expected during the process.

We The Believers
United States
About 1 month using the app
GrowthHero.io replied February 13, 2024

Hi there, we're sorry you've come away with a negative impression of GrowthHero.

Our support team was notified about the issue with the installation process only a week after the app was installed in your store, and our developers team released a fix within less than 48 hours of the issue being reported. We were not aware of the issue before it was reported to us.

We understand that not being able to use the app for several days might have been frustrating, and we want to make sure all our users remain happy, so we offered you a trial reset, which you chose not to take up.

We absolutely value all customer feedback though, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!

Karolina - Customer Happiness Specialist

September 7, 2020

Simon and Dagmara have proven to be very patient and helpful with my probably redundant questions. I am neither a digital native nor an English native but I am looking forward to get the app running.

SOUNDFOOD
Germany
Over 4 years using the app
Edited June 23, 2020

Just going through setup now. It's not super intuitive so far, as the setup forces open a lot of new windows, but I'm making progress! We are going to use it to set up our authors as affiliate

Acres USA
United States
About 4 years using the app
July 21, 2020

So far the app works as described and support has been very helpful setting up a new smart link for a partner:)

Motool Inc
United States
About 4 years using the app
May 4, 2021

Simon assisted me extremely well with my issue. Contacted them & received a response within 20 minutes. Continued our interaction via email, but didn't have to wait more than 10 minutes to get assistance from Simon. Really happy with their support team!

Barbell Brigade
United States
About 4 years using the app
Edited April 9, 2020

For now a perfect app we are looking for the future with this app maybe having product feeds? Or options to give presents to the best monthly partner!

SneakerBAAS
Netherlands
About 4 years using the app
January 22, 2020

I originally had a lot of questions. Mike was super helpful at helping me wrap my head around everything as I became more familiar with the software.

Thanks!

A-Tactical Fitness
United States
Over 3 years using the app
Edited September 19, 2021

Support is very helpful and responds fast. This app is heavily designed for MLM, but can be used for traditional affiliate networks as well. It's best feature is the ability to create many custom rules if you would like to, and is easy to setup. It defaults to having many of the MLM/mass affiliate scheme options on so be sure to review each section of your settings before turning live.

Canada PEScience
Canada
Over 3 years using the app