Reviews (164)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affiliate marketing tool for its robust functionality and efficiency in managing affiliate and MLM programs. It features customizable emails, payment tiers, and portal pages that integrate seamlessly with Shopify, making it suitable for businesses of all sizes. Merchants particularly appreciate the quick and exceptional customer support from team members like Karolina, Simon, and Mike, enhancing the overall user experience.

June 24, 2020

Super flexible feature set and really, really great customer service. Excited to get started with using GrowthHero!

ChopFit
United States
Over 2 years using the app
July 8, 2020

GrowthHero is intuitive and smart. We just processed our first payout during the first month of use. Setting up the PayPal API was a bit tedious, but Simon in the support department was fast and responsive and solved my issue. Looking forward to expanding our use of GrowthHero.

AfterRetail
United States
Over 2 years using the app
May 22, 2021

The best affiliate program on Shopify app store.
You must be try, the feature is absolutely provided an excellent experience for both affiliate user and store owner.

Kimochii Thailand - 1st Premium Adult Sex Life Powering
Thailand
Over 2 years using the app
September 16, 2020

This is a pretty comprehensive app. It felt like it was the right mix of offerings for the price. One of the best things about this app is their help. It is AWESOME. They most definitely get back to you in less than 24 hours, and you have the same person who will go back with you multiple times within a day and also within a few minutes of you sending your note. Dagmara understood the problems that felt a little complicated and then provided incredibly detailed and CLEAR directions. It's a bummer to not have phone or live chat help, but Dagmara was amazing. And I had that experience with another person prior to the latest... so it's consistent.

Priya Apotheca
United States
Over 2 years using the app
June 29, 2021

So far so good! App support was extremely helpful and responsive as I was running into questions or needed clarity during set-up. We are looking forward to seeing how Growth Hero can help us grow our clients stores.

Rëzo Haircare
United States
Over 2 years using the app
Edited November 4, 2022

After more than a year and a half using this App I can reassure my experience is perfect: everything works, it is easy to use, and most important is that GrowthHero team is always updating it and willing to help with any doubt or new thing you can imagine. The original review after 4 days of use was the following: This app is so easy! Now I can manage my ambassadors perfectly. In the first 4 days I have increased sales and I think this is only the beginning!!
Simon and team are really diligent and quick and supported me in all the steps. I highly recommend both the App and the Team, much more now that I am having results in such a short period of time!

MiCleo&Co
Spain
Over 2 years using the app
July 5, 2020

Outweighs anything else we've tried to use and then some. Custom requests for help are answered quickly and efficiently (thanks Simon), recommended!

GMR Wear
United States
Over 2 years using the app
August 24, 2021

very good app and great support that helps quickly :) a lot of our customers are signing up already for the referral program

BerlinGreen
Germany
Over 2 years using the app
GrowthHero.io replied September 13, 2021

Thats great!

September 11, 2020

When researching an affiliate app to use with my Shopify store this app stood out to me. I love that the customer service team is quick to respond and take suggestions for development. You won't be disappointed with this app.

Being Creative Designs
United States
Over 2 years using the app
June 9, 2022

After using this app for roughly a year, they've decided to add new features that we have 0 interest in using and are forcing us to pay extra for them.

Swift Lifestyles
Canada
Over 2 years using the app
GrowthHero.io replied June 10, 2022

Hi there, we're really sorry you've come away with a negative impression of GrowthHero, which led to leaving us a negative review. Since you've used our app for quite some time, it sounds like your affiliate programs are actually quite successful! Most of our users don't mind the slight price change, as it guarantees them access to new exciting features and improvements that will help them take their affiliate and referral programs to the next level.
We're a small business that, just like you, is striving to deliver the best experience to the people that use our product. We understand that increase in pricing might be inconvenient, however, it is necessary to keep evolving GrowthHero for users on all plans. Most of the features we've already released and are planning to release in nearby future are available to all users, as we believe in the success of each of our users.

We value all customer feedback, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!
Karolina - Customer Happiness Specialist