Reviews (28)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 11, 2023

Second week in 3 weeks where the app just stops working right before a product drop. We relyu on this app to show how many products are in stock, and we are super dissapointed that this has now happened twice.

Great concept, has worked okay for years, but it is time to uninstall and find something more reliable.

Findlay Hats
United States
Over 3 years using the app
Gravity Software replied August 12, 2023

Thank you for reaching out to us.

Nothing has changed in our app in the last three weeks. The application worked correctly for years and all of sudden the errors started. We are investigating the problem but it's difficult to understand where the error comes from. We are sorry for the inconvenience caused to you. We will get back to you with an update shortly.

December 22, 2023

It does as it says for the most part.
I couldn't find a way to manage when it would show the stock level -
ex. when there's only 10 items left, to show the quantity only for this instance.
It shows the quantity remaining no matter the level of inventory.

Right now my issue is finding out how to unsubscribe.
I have contacted customer service for help since when I try to manage it from my shopify apps page, it will only take me to the page to manage the app. This only shows you how to uninstall the app (which I have done) but there's no link to take the monthly bill of my shopify plan.

JessieMarieStudio
United States
Over 2 years using the app
Gravity Software replied December 24, 2023

Hi,

Thank you for your review. There is an option in our app to setup the display limit for the stock level. Our support team is here to help you and I can't see any email from you asking for help with this matter. The best way is always to communicate with us as we solve any issues and respond to questions quickly.
Regarding the app uninstall,when you uninstall the app it automatically unsubscribes you.
Please consider updating the review and if you have any questions or issues it's best to contact us directly.

Kind regards,
Magda

March 24, 2022

Looks great, works perfect and we had professional support within a couple of hours. BTW: the app is installed within minutes!

SCHUTZTECHNIK.COM
Germany
About 2 years using the app
Gravity Software replied March 24, 2022

Thank you for taking the time to leave us such an amazing review! It's much appreciated.

Edited September 8, 2021

I've been using this app for several months.
It works flawlessly and provides additional custom data to my products / my customers. Adam is incredibly helpful - on numerous occasions he's updated code for me quickly which has improved the look/feel of the integration. A 5 star review and well deserved too. Thanks - Yorkshire AV!

Yorkshire AV
United Kingdom
About 1 year using the app
May 31, 2021

The app works as advertised and support is quite, helpful and friendly, I can definitely recommend this.

EcoRobotics
Namibia
12 months using the app
May 6, 2021

I originally chose this app for my fabric shop merely so customers could know how much/many of an item is currently in stock when ordering. I've been using it for that feature alone for over a year and have been very pleased. I recently had a question about changing the wording from the standard 'in stock' to 'available,' specifically so my PreOrder customers were not confused, so I reached out to the design team for support on how to do this. I worked with Adam, who responded quickly and supported me with quick, clear instructions. In addition, he also tailored a feature specifically for my site so PreOrders are more clearly defined for my customers. I could not be more pleased! Highly recommend this app.

Serendipity Woods
United States
10 months using the app
July 25, 2021

Simple, effective, and support is quick and efficient. Not much more you can ask from an app. We had minor issues twice, and both times the fix was applied in a few minutes on our site.

Cantin Distribution Inc
Canada
4 months using the app
June 20, 2022

Stock Level is an invaluable addition to our online catalog, adding much-needed transparency for both our customers and our staff. We love being able to quickly see current inventory numbers at the collection or page level. The app development team is fantastic and very responsive if you have any questions. We recommend!

Swahili Wholesale
United States
3 months using the app
Gravity Software replied June 20, 2022

Thank you for this amazing review! It's much appreciated.

Edited July 5, 2020

Perfect. Keeps in stock item availability shown & not tracked / ordered in products hidden, so it doesn't scare off customers.

Easily customizable. Basic graphic options, probably the only thing I'd be able to criticize them on.

Overall very happy.

When comparing to other app pricing, this could be a bit better, considering the UI and designs are very low quality.

Steve's Appliance Spares
New Zealand
About 2 months using the app
April 1, 2021

Great addition to my online store! Worked perfectly, very customizable, and super responsive customer support for additional tweaking. Highly recommend this app if you want to show stock levels on your products.

Sparky's Woodworks
United States
About 1 month using the app