Guide Shipping Protection

Guide Shipping Protection

Built for Shopify
Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.6 (98)
Developer
Guide Inc

Eliminate the risk of lost, damaged, or stolen packages with Guide Shipping Protection

Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site

Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site more
  • Supports Checkout Extensibility - a smooth experience with our new Checkout App
  • Premium Insurance - Order Protection from damage, theft, chargeback & more!
  • Hyper-Focused on Customer Experience - Turn shipping issues into loyalty.
  • Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model
  • Installs/Uninstalls safely - tested and optimized for speed and order conversion
Highlights
Use directly in Shopify admin
Works with the latest themes

Customization

Cart upsell, Checkout upsell

Offers and recommendations

Shipping protection, Warranties

Analytics

Click-through rates, Conversion rates

Launched

October 14, 2020

Languages

English

Works with

Checkout, ReBuy, shipping insurance, shipping protection, TapCart, Amazon, TikTok Shop

Pricing

Free to install

This app is free to merchants, only collects the funds charged to customers for shipping protection

All charges are billed in USD. See all pricing options

Reviews (98)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
April 16, 2024

If you’re on the fence about which shipping insurance app to choose, let me help you decide—go with Guide! Spencer, our Account Rep, has made everything from installation to daily operations smooth and stress-free. His quick replies and proactive support have made all the difference. Not to mention, Guide offers some of the best rates and terms we’ve seen in the market. Truly a superior choice for Shopify users.

STIIIZY
United States
6 months using the app
April 20, 2024

I highly recommend Guide. There setup is much easier than other insurance companies. There prices are also very reasonable which has made most of our customers choose to buy the shipping protection. The integration in our site looks very professional and makes it easy for the customer to purchase.

Wholeleaf Tea Co
United States
23 days using the app
April 15, 2024

I switched to Guide Shipping Protection after competitor rates increased. So far, the experience has been great. Customer service is quick, with questions answered promptly within 24 hours. Onboarding was also a breeze and took just a few minutes.

After submitting a claim or reaching out via email, customers received updates within 24 hours with actual solutions. With Guide's competitive rates, customers are more inclined to opt for shipping protection with their orders which greatly helpful as a seller.

BattSkins
United States
About 1 month using the app
July 10, 2024

unfortunately we were really disappointed with the set up process and lack of support. We were unable to add the widget to our cart, despite following all instructions. when we reached out for support we didn't get a reply.

Knitwit The Label
Australia
27 days using the app
April 22, 2024

Easy installation and plenty of options to help your customers. puts it on the cart page and gives the customer the option to opt in or not

Zarifa USA
United States
12 days using the app

Support

Guide Inc can answer any questions you have about Guide Shipping Protection.

Developer

Guide Inc

4525 S. Wasatch Blvd., Salt Lake City, UT, 84124, US

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