Guide Shipping Insurance

Guide Shipping Insurance

Reviews (43)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
    35
  • 7% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    1
  • 9% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and conversion rates by offering reliable shipment protection. The claims process is seamless with quick payouts, and the customer service is responsive and effective. Installation is straightforward, and the cost-effective insurance encourages customer participation, increasing sales and satisfaction. Merchants also appreciate the customization options that enhance their store's design.

October 11, 2021

So many of our customers include this in their orders! It has taken so much weight off our shoulders when it comes to dealing with upset customers over their lost/damaged in shipping packages! Truly does help out! Only reason I give it 4 stars and not 5 is because their only reimbursement method is PayPal. If you don't have that it's very limited in how they can reimburse you for the gift cards they issue.

KINApparel
United States
3 months using the app
November 19, 2021

Thus far this app seems like it will help with shipping issues. No problems so far! I can’t wait to see what it’s really about.

A&O Alpha & Omega Naturals
United States
2 months using the app
December 17, 2021

I love the idea of the protection. I had a bit of trouble setting it up because I’m not tech savvy whatsoever. But I will be using it for the first time today. And hope this will ease my customers minds about their packages.

Sister Threads, LLC
United States
About 2 months using the app