Guide Shipping Protection
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its shipping protection, noting an increase in sales and customer loyalty due to reduced concerns over lost, damaged, or stolen packages. The app is easy to integrate, maintains a professional appearance on websites, and offers customizable, low-cost protection options at checkout. It is reliable in handling claims and replacing items quickly, enhancing merchant satisfaction. Customer service, particularly staff members Spencer and Cam, is praised for its responsiveness. The onboarding process is also highlighted as quick and straightforward, ensuring a seamless setup for new merchants.
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I installed this app to help ease the minds of both me and my customers. So far, it's been an easy app to use and my customers love it! Thank you for a simple and useful app!
Great app in terms of shipping protection, very responsive to emails.
Very easy to install I added a claim page to make it easy for buyers to put in a claim as needed . So far so good had a buyer put in a claim recently I ask them to report any bad experience. They reported they were delighted with the experience and results. Worth a try. Sam Diy Part Center Inc
The installation and setup of the app is great and easy. Very useful for customers and maintaining shipment success!
I really enjoy this app. It is super convenient and super easy to use and setup! I will always use this app for my shipping purposes!
This app is super helpful when customers are purchasing items and need helping protecting their packages. It also helps the store owner as well if anything was to happen in transit. Love this app! Super helpful.
I used this app with my small business and it has to help me a lot! will definitely recommend it to any small businesses that have just started.
I sell E-bikes on https://e-bikeheaven.com. Being able to offer customers the peace of mind with shipping is invaluable. No one wants to spend a bunch of money and receive a broken items they can’t use, or even worse their purchase never shows up. With Guide Shipping Insurance they have the option to protect all their purchases.
So far this app has been very beneficial for a few of my customers. One of my customers said they never knew this existed till they saw it available on my site.
This app is great for anyone who is looking for extra protection with shipping your products. Great customer service too.