Happy Birthday by Union Works , 181 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance customer engagement and sales by collecting birthdays and sending personalized offers. It integrates well with platforms like KLAVIYO, Mailchimp, and Omnisend. Merchants find it user-friendly, reliable, and effective in generating custom discount codes. The support team is praised for their quick response and customization skills. The app boosts sales and customer loyalty with features like automatic emails with unique discount codes and multilingual support.
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Pretty good app and very reactive customer service that will take real action if you encounter an issue
Thanks for great review Duncan. We appreciate your ongoing support and input into the development of new features and functionality. Keep up the great work on building your Birthday Club and we'll continue to ship new features that you can make use of.
The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away.
Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions.
Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that:
1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers
2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided.
Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them.
You guys are amazing.
Thanks for taking the time to leave such a detailed and glowing review Aleksandar!!! It’s very much appreciated!
I’m really glad that you’ve been able to customise your Birthday Club to suit your needs by utilizing our Klaviyo webhooks feature.
It would be fantastic to have you on board with any of our other Shopify apps… I think you’ll love our Grapevine Surveys app ;)
Thanks again!
Such a cool feature for telling our customers how much we love them.
But there are still some things that are way better then only the idea behind this app.
First of all thank you for such an outstanding support, they realized things from which we never dreamed before. Steve was really motivated to fit the app exactly to our needs and to be honest that really was work!
The functions, the design, the customer satisfaction – we love what the app does to us and our customers, thank you guys, thanks Steve!
Thanks for your great review Matthias! It was a pleasure working with you on this and I know you're as pleased with the outcome as we are. Using Flow to add birthdates from customer metafields into Happy Birthday works really well and hopefully sending the birthday emails from your own domain will help to enhance brand awareness.
The Birthday app is really amazing. We've been using it for about 2 months and it has been working on the Website and on POS as well. Pretty easy and very intuitive, also their team if you have any issues with, will help to solve it and they really made it work!!!
It was a pleasure helping out! Thank you for the kind review Gianfranco. Great to hear that you have found the app intuitive and that the app is working well. We'll be here if you need anything else.
It's so refreshing these days to have timely, human support. Stu went above and beyond to help me analyze the app's data and pivot my strategy based on the numbers. Thanks Stu and Happy Birthday App!
Many thanks for the kind review Amy. The team here were happy to help with your discount code settings. I'm sure your customers will enjoy their generous birthday gift! It was a pleasure working with you and we'll be here if you need us again.
Over the years we've worked with most of the app developers on Shopify. Hands down, Sam has been off the charts amazing to us and helped us customize the app to fit our needs. He has taken countless hours to help us, and each of his apps are simply amazing. It's refreshing to work with developers like them. A++++ EXPERIENCE.
Works perfectly to replace a clunky manual system with our old platform. Support is super responsive as well.
Great app! Will be even better when their planned updates are added - like allowing the option to send the Bday Email before the customer's actual bday. As stated in most other reviews - the customer service is helpful, fast and friendly (just make sure to check your spam folder).
Recommended for anyone with a Shopify store. Easy add on for building sales and customer loyalty.
Great app and fast and free customisation with a friendly team. Great for passive revenue as everyone loves a gift on their birthday. Thanks again! www.unitedbracelets.com.au
Thanks for the great review James! Keep up the good work on your Birthday Club.
Great app for your birthday marketing. Supports POS to get birthday sign up in addition to online helps a lot for the store who has both online and offline. Good support from the developer when I need to add the footer link.
Thanks for the great review Josh, glad we were also able to help!