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So far a good experience. Stu was a great help and support through the process. We already made some sales in the first week of use. Simple to use. Looking forward to the future use.
Many thanks for your kind review. It was a pleasure helping to customise your Birthday campaign and it's great to hear that you're already seeing results. We're always happy to help further if needed.
We've been using this app for over a year. It has been a simple and very relevant way to get users to come back. The support was super prompt whenever we've reached out to them. Easy to use app. Highly recommend!
Thanks for your super review Pragya, we really appreciate it. Great to hear how the app is helping your customers return via a Birthday campaign. It was a pleasure helping out.
The app is really good but the customer service is in a different league altogether! I don't use this app in the same way as most people might. My store is a Pet related business and I use this app to collect a dogs name and breed as well as the DOB. Over a few nights, Stu at customer support went above and beyond helping me to add additional features that I needed (metafields etc). Nothing was too much, even when I felt I might be becoming a pain with all my questions. Well done, I wouldn't hesitate to recommend this app to anyone.
Thanks for this super review Mike. It was a pleasure to help put those customisations in place for you and great to see them being used in such a creative way. We're always keen to help where possible. Thanks again.
We have been using the Happy Birthday App for a few years now and it's been a great addition to our store. The developers have consistently provided excellent support and have been really helpful with any queries and/or issues we encounter. Thank you so much!
Thank you for your kind review Nabilah. It was a pleasure working with you and helping set up your integration. Great to hear that all is working well. We'll be here if you need us again.
The app is easy to set up, the documentation is detailed and thorough, but our experience with support completely blew us away.
Steve was extremely quick to respond to our emails and always had a detailed and relevant answer. He also anticipated our needs and proactively offered suggestions.
Thanks to his help, we were able to easily set up a two-way loop with Klaviyo so that:
1) birthdays collected in Happy Birthday are transferred to Klaviyo and seamlessly attach to our existing flow infrastructure for birthday offers
2) birthday we collected thru our existing channels are synced back to Happy Birthday, so we can make sure we are not asking our return customers for information they already provided.
Between the app's simple and lightweight design and unparalleled customer support experience, we are now reviewing other apps made by the same team and trying to find a use case for them.
You guys are amazing.
Thanks for taking the time to leave such a detailed and glowing review Aleksandar!!! It’s very much appreciated!
I’m really glad that you’ve been able to customise your Birthday Club to suit your needs by utilizing our Klaviyo webhooks feature.
It would be fantastic to have you on board with any of our other Shopify apps… I think you’ll love our Grapevine Surveys app ;)
Thanks again!
This app is perfect! Does exactly what we need it to do, and that's collect birthdays on the Order Status Page/Thank You Page. We integrate with KLAVIYO and everything works seamlessly. Support is always super helpful on the few occasions we've had to reach out with questions. All around a great app!
Thanks for the great review Deagan, we're really pleased that you like the app.
Keep up the good work on your Birthday Club!
I really do support this app. It's fairly easy to set up. Stu is fantastic to work with! This functions just like you want it to.
Thanks for the awesome review Clayton. It was a real pleasure working on a Birthday Club solution with you. Great to see it's working well and treating your customers on their big day.
These guys are awesome. Unbelievable support and guidance- AND FAST.
When we had challenges, they actually offered up a solution whereby we would no longer need to use their software.
These guys are really great. You're in good hands.
Thanks for the super review Eric. It was a pleasure helping integrate our Happy Birthday app into your customised Birthday campaign. It's all working nicely!
Our company has been using the app since 2023 and it's been great! The interface is extremely straight forward and easy to use. But Stu and the customer service team are what sets the app apart! Quick and helpful guidance!
Thanks for the super review Rae. It's great to hear that your Birthday campaign is going well and how the app is helping. We'll be here and happy to help if needed again.
great app, great support team, looking forward to growing my business with the happy birthday app
Hi Callum, thanks for the great review. It was a pleasure helping you set up your Birthday Sign-Up page. We look forward to seeing your campaign grow and will be here if you need anything else.