Reviews (23)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 14, 2018

This connector eliminates so much time for us in Help Scout but pulling in customer information in the sidebar and linking to all their past orders. Help Scout is the most customer-focused companies I've ever worked with. Keep up the good work!

Dockatot
United States
About 2 years using the app
March 14, 2018

Easy to use. Gives order & customer info at ticket level

Orniza1
India
Over 1 year using the app
March 14, 2018

Love this app. With auto replies, saved replies, work flows, mailbox segregation, and app integration (including Shopify customer profiling), this makes my customer service life 1,000,000X easier. AND I only pay $20 per month! For the time this saves me, I feel like I'm getting away with something with such great pricing.

Discriminant
United States
About 1 year using the app
January 24, 2024

Incredibly smooth integration. Allows our agents/management to quickly access required information where we need it most to give customers seamless assistance.

GiftTree
United States
6 months using the app
March 14, 2018

Help Scout helps you make every support interaction more personal and easy to manage. Their app integration is a crucial part of our help desk environment. <3 Help Scout!

Atmosfx
United States
6 months using the app
March 14, 2018

Helpscout is an outstanding help desk tool for small and medium businesses. The Shopify integration is great. It allows me to see (and links to) a customers Shopify order history from within helpscout. It adds great context to customer interactions.

Aquatell Canada
Canada
6 months using the app
February 11, 2024

La meilleure solution de service client. Nous utilisons Help Scout depuis des années et nous apprécions la simplicité de configuration, mais aussi les nombreuses fonctionnalités.

BYSIX
Belgium
2 months using the app
February 21, 2024

Funciona muy bien, un agrado tener toda la información en helpscout para poder dar respuestas más rápidas a nuestros clientes.

Form Design
Chile
21 days using the app
March 5, 2024

Underground Printing
United States
About 5 years using the app
March 5, 2024

The Office Oasis
United States
About 4 years using the app