Reviews (165)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction, noting its effectiveness in recovering abandoned carts and capturing new leads through personalized broadcasts. It features automation, seamless integration, and a user-friendly dashboard for managing customer service and order alerts. The support team is responsive and knowledgeable, and frequent updates add customizable features, enhancing its functionality for direct marketing campaigns.

March 13, 2023

Quick Reply is an effective and efficient platform. The Team is accessible and prompt in resolving any issues or queries. The message flow, COD to prepaid conversion and broadcast marketing are their strong suits. A definite 5 star from our team.

Smugglerz Inc.
India
Almost 2 years using the app
Edited November 30, 2022

We are using this app for 1 Year and it is a great experience with it. Really it's amazing and solved our many problems. The Best thing is that customer support that was very quick specially Utkarsh is very supportive. Highly Recommended !!

The Next Decor
India
Almost 2 years using the app
March 30, 2024

best app very fast responding team very supportive after one year with them still they give the full support as the first day cost effective app also We really like this app thank for the support

Louzan Fashion
United Arab Emirates
About 1 year using the app
November 12, 2022

This is a very versatile app- and has functionalities to recover abandoned cart, convert COD orders to prepaid, broadcast campaigns- and also interact with customers. Even though we are using only basic functions of the app, the app has already help us close many sales and increased our conversions. Price plans are easy on the pocket, suitable for startups as well as big established brands. Best of all, founder Harry is responsive, customer centric and at hand to resolve any queries/ concerns. Recommended !

MedoSpecia
India
Over 1 year using the app
February 28, 2022

very nice app. covers mostly all features and service with price lesser than others. support is awesome. will continue to use it forever.

Halden
India
Over 1 year using the app
April 19, 2024

Our experience with QuickReply has been nothing short of fantastic. Since bringing our brand on board, we've seen a significant improvement in our ability to recover abandoned carts and capture new leads. What really stands out is the support team at QuickReply. They've been incredibly helpful and responsive, guiding us through any challenges we've faced. With QuickReply, we feel more confident than ever in our ability to re-engage customers and boost sales. We're thrilled with the results and would highly recommend QuickReply to any D2C business looking to improve their conversions.

MyHues Cosmetics
India
8 months using the app
February 23, 2022

Great and very prompt service! The browser interface can sometimes be cofnusing, but these are the perfect partners for whatsapp marketing!

Eat With Better
India
Over 1 year using the app
December 1, 2022

Fantastic product and customer service. I have been using this product for multiple brands and customer service has been quick and responsive.

Trycone
India
Over 1 year using the app
February 21, 2024

Fantastic app for whatsapp marketing. Support is exceptional and of highest standards in the industry. Highly recommend Quickreply for Shopify stores.

Jaipur Masala Company
India
Over 1 year using the app
November 2, 2023

It's a splendid product. They are affordable and do special customisations too!
We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Highly recommended for small/ growing businesses!!!

Amama
India
Over 1 year using the app