Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 27, 2024

I recently started using Quickreply, and I must say, it has transformed the way I handle messages on my shopify. The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service provided by Utkarsh.

Utkarsh's quick attention to our requests made our experience with Quickreply even more enjoyable. It's rare to find such a dedicated and responsive support team member. He not only addressed our concerns promptly but also went the extra mile to ensure that we felt valued as users.

The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Big shoutout to Utkarsh and the Quickreply team for their commitment to customer satisfaction and for creating a fantastic application. Keep up the great work!

Meadbery
India
29 days using the app
Edited February 6, 2024

They are really prompt in helping out in anyway possible. My Poc Mr. Rinkesh did a fabulous job in explaining all campaign procedures and solved all quaries without any delays.

Dapperfeet
India
12 months using the app
December 15, 2023

I recently integrated the Quick Reply service into our business communication strategy, and I must say it has transformed the way we connect with our customers. This service has proven to be an invaluable tool for enhancing customer engagement and streamlining communication processes.

The onboarding process was remarkably smooth, thanks to the user-friendly interface and comprehensive documentation provided by the quick reply service. The step-by-step guides ensured that our team could quickly integrate the service into our existing systems without any technical hiccups.

Customer support has also been exceptional. The responsive support team is always ready to assist with any queries or concerns. Overall, I highly recommend the Quick Reply WhatsApp API service for businesses looking to enhance their communication strategies.

Ramaestry
India
About 1 month using the app
November 10, 2023

Exceptional Support and Efficiency with WhatsApp Marketing & Broadcast API
I recently had the opportunity to use the WhatsApp Marketing & Broadcast API, specifically leveraging the QuickReply feature, and I must say, I am thoroughly impressed. The efficiency and support provided by this tool have been beyond my expectations.

User-Friendly Experience: From the get-go, the interface was intuitive and user-friendly, making it easy for me to navigate and set up my marketing campaigns. This level of simplicity is a huge plus, especially for those who might not be very tech-savvy.

QuickReply Feature – A Game Changer: The QuickReply function has been a standout for me. It has significantly streamlined my customer interactions, allowing for prompt and personalized responses. This feature has not only saved me time but has also enhanced the customer experience, making communications feel more tailored and engaging.

Supportive and Helpful Service: The support team deserves a special mention. They were always available to assist with any queries or issues I encountered. Their prompt and knowledgeable responses made the whole experience much smoother.

Effective Marketing Tool: The ability to broadcast messages to a broad audience while maintaining a personal touch is invaluable. It has helped me reach more customers effectively, increasing engagement and, ultimately, sales.

Reliability: I have found the API to be consistently reliable, with minimal downtime or glitches, which is crucial for maintaining consistent communication with my customers.

In conclusion, the WhatsApp Marketing & Broadcast API with QuickReply has been a supportive and helpful tool in enhancing my marketing strategy. Its user-friendliness, efficiency, and excellent customer support make it a highly recommendable choice for anyone looking to improve their customer engagement and marketing efforts through WhatsApp.

Dermatics.in
India
10 months using the app
November 17, 2023

"Working with Quickreply has been a pleasure from start to finish. Their team went above and beyond to understand our needs, and the level of customer service was exceptional. our campaigns are completed well within the agreed-upon timeframe, and the quality of the service exceeded our expectations. "Kudos to Miss Neha for her exceptional support whenerver we need any type of support related whatsapp marketing, Thank you for going above and beyond our expectations.". We highly recommend Quickreply for WhatsApp Marketing & Broadcast services.

awsomesolution
India
About 1 year using the app
November 2, 2023

It's a splendid product. They are affordable and do special customisations too!
We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Highly recommended for small/ growing businesses!!!

Amama
India
Over 1 year using the app
October 18, 2023

We utilize Quick Reply for WhatsApp Marketing, covering a range of uses from broadcasting messages to addressing abandoned shopping carts, among other functions. While the application itself is quite efficient, what truly stands out is the exceptional service provided by the team behind it. They are incredibly dedicated and consistently available to assist and resolve any technical issues, bugs, or general inquiries we encounter. The application is outstanding, and so is the team supporting it. We want to express our gratitude to Neha and Rahul for their invaluable assistance whenever we need it.

rigoindia
India
About 1 year using the app
October 3, 2023

Great product, has tons of drip marketing options and the team never hesitates to make customization as per your need. For the quality of service, I wish I could give them some bonus stars! Keep it up, look forward to continuing with your service

Frugease
India
4 months using the app
October 10, 2023

This has been a really helpful app in streamlining our business and bridging the instant communication gap between us and our customers.
The support team is efficient and extremely helpful in setting up and facilitating with quick responses and action. They also help us with suggestions based on their experinece with WhatsApp which have proven to be effective.
The team promised and worked on enabling the COD to prepaid conversion automation feature with our payment gateway upon our request. Our payment gateway facilitators were especially onboarded so we could make use of this feature which is a remarkable testament to their commitment to their clients.

Farm Stories
India
4 months using the app
February 15, 2024

Transformative Messaging Solution:

Quickreply has truly revolutionized the way we handle messages and automations on our Shopify platform. Its intuitive interface and efficient features have streamlined communication, marketing and retention processes, making it incredibly easy to manage conversations with customers and also market our product offering.

With automations of whatsapp we are able to each our international customer base making them love the brand with additional offers.

Thanks to Quickreply.

Exceptional Customer Service:

One of the standout aspects of Quickreply is the exceptional customer service provided by Rahul and the team. Rahul quick attention to our requests and dedication to resolving any issues promptly have enhanced our overall experience with the app. It's refreshing to receive such personalized and responsive support, which has undoubtedly contributed to our satisfaction as users.

User-Friendly Interface:

The user-friendly interface of Quickreply makes it accessible to users of all levels of expertise. From setting up automations to organizing conversations, the app offers a seamless experience that is both efficient and easy to navigate. This simplicity ensures that users can quickly adapt to the platform and maximize its capabilities.

Efficient Messaging Features:

Quickreply's promotional features & automations, particularly the QuickReply function, have proven to be invaluable. This feature streamlines customer interactions, allowing for prompt and personalized responses. Additionally, the app's organization capabilities ensure that conversations are kept orderly, facilitating efficient communication with customers.

Recommendation:

I wholeheartedly recommend Quickreply to anyone seeking a reliable and efficient marketing and autoamtion for their ecommerce brand. Its transformative capabilities, combined with exceptional customer service, make it a standout choice for businesses looking to enhance their customer engagement and streamline communication processes.

Final Thoughts:

In conclusion, Quickreply has exceeded my expectations. Its user-friendly interface, efficient features, and exceptional customer service set it apart as a top-notch service provider. With Quickreply, managing international customer interactions has never been easier or more efficient

Sowears
United States