Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement and conversion rates, especially with features like abandoned cart recovery. They praise its seamless Shopify integration, user-friendly interface, and versatile API that facilitates everything from order alerts to customer service. The app is recognized for its reliability and minimal downtime, supported by a responsive and knowledgeable team available round-the-clock via WhatsApp. Continuous updates and customizable features tailored to specific business needs are also noted, with competitive pricing adding to its value for enhancing business communication and marketing efforts.
Refine
-
By rating
I recently had the opportunity to use QuickReply, a remarkable app designed for WhatsApp marketing, and I must say I am thoroughly impressed. This powerful tool has significantly enhanced my marketing strategies, enabling me to effortlessly engage with my target audience on WhatsApp.
We're using this app for the last few months, and completely love it!
1. The automations are very good, and we've seen about 20% increase in conversion from abandoned cart, COD to Prepaid, Welcome and Thank You automations.
2. The broadcast campaigns have given us very good results too.
3. The customer service is excellent. Very responsive and addresses any requests within hours.
Sanchit, www.dirabydimple.com
The support team is incredibly accommodating, and ensuring that I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business. I've become a loyal Quick Reply user launching also marketing campaign from there. i recommend it for any small or medium-sized enterprise. It is also affordable and user friendly!
The whole onboarding exercise and day to day interactions with the team were very smooth. Huge shout out to Debanita who was incredibly helpful for all our queries and requests. This level of support and coordination is absolutely essential for organisations like us to function effectively. Highly recommend.
Great product, has tons of drip marketing options and the team never hesitates to make customization as per your need. For the quality of service, I wish I could give them some bonus stars! Keep it up, look forward to continuing with your service
This has been a really helpful app in streamlining our business and bridging the instant communication gap between us and our customers.
The support team is efficient and extremely helpful in setting up and facilitating with quick responses and action. They also help us with suggestions based on their experinece with WhatsApp which have proven to be effective.
The team promised and worked on enabling the COD to prepaid conversion automation feature with our payment gateway upon our request. Our payment gateway facilitators were especially onboarded so we could make use of this feature which is a remarkable testament to their commitment to their clients.
Team has helped us in setting up and configuring bots correctly and its working well for us. I liked the services provided by them
I used this app to reach my client audience more efficiently and got superb results giving much more reach and effectiveness of remarketing to my clients became a breezy process the team is excellent with very quick response time
It is a nice app with the features it is offering... The backed support is excellent... Happy to use this app....
We're very happy with the QuickReply app for our shopify store. We've been using it for a quite sometime and the support team response is AWESOME