Reviews (165)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting customer engagement and satisfaction, noting its effectiveness in recovering abandoned carts and capturing new leads through personalized broadcasts. It features automation, seamless integration, and a user-friendly dashboard for managing customer service and order alerts. The support team is responsive and knowledgeable, and frequent updates add customizable features, enhancing its functionality for direct marketing campaigns.

August 14, 2023

Highly recommended! We have been using QuickReply for the past several months and have been thoroughly impressed. The abandoned cart checkout recovery automation is fabulous; we have witnessed a complete transformation in our results since implementing it. Furthermore, the customer care team is doing an excellent job and has been incredibly supportive in every aspect.

VESTIRIO
India
7 months using the app
June 1, 2023

I recently had the opportunity to use QuickReply, a remarkable app designed for WhatsApp marketing, and I must say I am thoroughly impressed. This powerful tool has significantly enhanced my marketing strategies, enabling me to effortlessly engage with my target audience on WhatsApp.

DripTrip.in
India
6 months using the app
June 8, 2023

We're using this app for the last few months, and completely love it!

1. The automations are very good, and we've seen about 20% increase in conversion from abandoned cart, COD to Prepaid, Welcome and Thank You automations.
2. The broadcast campaigns have given us very good results too.
3. The customer service is excellent. Very responsive and addresses any requests within hours.

Sanchit, www.dirabydimple.com

DiraByDimple
India
5 months using the app
August 29, 2023

The support team is incredibly accommodating, and ensuring that I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business. I've become a loyal Quick Reply user launching also marketing campaign from there. i recommend it for any small or medium-sized enterprise. It is also affordable and user friendly!

Revibe
United Arab Emirates
5 months using the app
October 3, 2023

Great product, has tons of drip marketing options and the team never hesitates to make customization as per your need. For the quality of service, I wish I could give them some bonus stars! Keep it up, look forward to continuing with your service

Frugease
India
4 months using the app
October 10, 2023

This has been a really helpful app in streamlining our business and bridging the instant communication gap between us and our customers.
The support team is efficient and extremely helpful in setting up and facilitating with quick responses and action. They also help us with suggestions based on their experinece with WhatsApp which have proven to be effective.
The team promised and worked on enabling the COD to prepaid conversion automation feature with our payment gateway upon our request. Our payment gateway facilitators were especially onboarded so we could make use of this feature which is a remarkable testament to their commitment to their clients.

Farm Stories
India
4 months using the app
December 15, 2023

I recently integrated the Quick Reply service into our business communication strategy, and I must say it has transformed the way we connect with our customers. This service has proven to be an invaluable tool for enhancing customer engagement and streamlining communication processes.

The onboarding process was remarkably smooth, thanks to the user-friendly interface and comprehensive documentation provided by the quick reply service. The step-by-step guides ensured that our team could quickly integrate the service into our existing systems without any technical hiccups.

Customer support has also been exceptional. The responsive support team is always ready to assist with any queries or concerns. Overall, I highly recommend the Quick Reply WhatsApp API service for businesses looking to enhance their communication strategies.

Ramaestry
India
3 months using the app
June 8, 2021

Team has helped us in setting up and configuring bots correctly and its working well for us. I liked the services provided by them

Flourishmart
India
3 months using the app
February 28, 2022

I used this app to reach my client audience more efficiently and got superb results giving much more reach and effectiveness of remarketing to my clients became a breezy process the team is excellent with very quick response time

VISHAL KAPUR
India
3 months using the app
February 23, 2022

It is a nice app with the features it is offering... The backed support is excellent... Happy to use this app....

Online Mantra
India
3 months using the app