Reviews (165)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction, noting its effectiveness in recovering abandoned carts and capturing new leads through personalized broadcasts. It features automation, seamless integration, and a user-friendly dashboard for managing customer service and order alerts. The support team is responsive and knowledgeable, and frequent updates add customizable features, enhancing its functionality for direct marketing campaigns.

February 25, 2022

We're very happy with the QuickReply app for our shopify store. We've been using it for a quite sometime and the support team response is AWESOME

The Style Salad
India
3 months using the app
June 14, 2023

Had a great experience while the account was being transitioned from another provider to QR and once transitioned the experience has been great so far. Meta also raised a few violations and they handled the same as well.
The approvals have been quick for broadcast messages.
Good work.

The Junket
India
2 months using the app
May 31, 2023

Very customizable software with the best client support. Have been working with them and got the solution for any of the problems related to WhatsApp marketing. The ROI has improved and the customer engagement has become very quick. 100% Satisfied with the service

HERBCIENCE
India
2 months using the app
October 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay.
Highly recommend this app!

Miri
India
About 1 month using the app
February 20, 2023

The team at quick reply has been nothing but helpful, their service is quick and efficient. The team is incredibly knowledgeable, and they are always quick to respond to queries. the bot in and of itself has been an absolute game changer for our business.

Bogart Man
South Africa
18 days using the app
April 4, 2023

I rarely leave reviews, but the QuickReply team truly deserves the accolades. Since its a niche app, setting up involves a few steps - but a simple Google Meet with their team and your store is ready to start interacting with customers via WhatsApp. They helped up build custom bots for placing COD orders, Prepaid orders, new product launches and so much more. Keep up the great work guys. Its a fantastic platform and helps improve your ROI tremendously.

FSO Rewards
India
About 4 hours using the app
July 27, 2021

Super Supportive and Professional team ....highly recommended this chat box service...I had installed it on my e-commerce store

Dental Prod
India
15 minutes using the app
QuickReply.ai replied July 27, 2021

Thanks a lot for review. We are always available for any support.

December 5, 2024

MulSecrets
India
About 1 year using the app
November 12, 2024

CokeandCaine
India
3 months using the app
December 5, 2024

Arabian Aroma Perfumes
India
27 days using the app