Reviews (210)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer engagement, retention, and conversion rates, calling it a game-changer. They value its automated messaging, customizable campaigns, and seamless Shopify integration for efficient customer communication and order tracking. The app is user-friendly and supported by a responsive team. Its high customization level allows merchants to align it with their marketing needs and brand voice, with continuous updates enhancing its features.
Refine
-
By rating
Support team (Rochan Tripathi) of Quick Reply is very responsive and proactive. They fix issues very promptly.
We are extremely satisfied with the API, app, and software. The entire system runs smoothly, making our operations seamless. The team managing the project has been outstanding, ensuring everything is on point. A special mention to Saloni, who has been handling our complete project with dedication. Her 24x7 availability and proactive support have been invaluable in keeping our operations running effortlessly.
Highly recommended!
We have been using Quickreply for all our WhatsApp requirements, from customer chats to broadcast Ad campaigns. The platform is user-friendly, and the QR Team is hands-on with prompt resolution to all our queries. The experience so far has been super smooth with organized and easy-to-filter-out chats.
Managing an e-commerce store like Radheys is no small task, especially in today’s competitive market. For us, creating a great customer experience isn’t just a goal it’s at the heart of everything we do. But keeping up with every lead and interaction can be overwhelming.
That’s where Quick Reply made all the difference. Their advanced automation system and incredibly supportive team have made it so much easier for us to connect with our customers and deliver the experience they deserve. If you’re a small or medium business looking to grow, I can’t recommend them enough.
Very supportive team. if I am having any issues they get resolved on the same day as the support staff is very active and helpful
Amazing app for remarketing and converting abandoned carts for our store. And super helpful customer staff especially Debanita.
After trying multiple WhatsApp API solutions, including Pragma, Bitespeed, Interakt, and AI Sensy, we’ve finally settled with QuickReply and I must say, it’s been a game-changer for our business.
A special shoutout to QuickReply for offering best-in-class features and, more importantly, for their exceptional customization capabilities. Over my 4-year journey with various providers, I haven't seen anyone match this level of tailored support. Whether it's automating eCommerce flows or configuring unique campaign requirements, they’ve delivered beyond expectations.
Initially, I was skeptical about investing ₹16,000/month for the Plus Plan, but it’s turned out to be worth every penny for the features and support they provide.
The onboarding and implementation process can take around 10-20 days, depending on your specific requirements. I’d like to personally thank Deepash, Rahul, Rinkesh, and the technical team for their dedication and understanding of our needs.
The only feature I’m currently missing is WhatsApp Pay, and I’m hopeful they’ll roll it out soon!
Highly recommend QuickReply for anyone looking to scale their business through WhatsApp automation!
Great Team.
Fantastic Support.
Really supportive and polite people.
Especially Rochan from CS.
Good Job.
We’ve had an amazing experience with our WhatsApp messaging partner! The support team is always responsive and helpful, making sure everything runs smoothly. Highly recommended for any business looking to enhance their WhatsApp communication!
"I've been using Quickreply for my WhatsApp needs, and I must say, their service is exceptional! The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement! "