Reviews (131)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversion rates, especially with features like abandoned cart recovery. They praise its seamless Shopify integration, user-friendly interface, and versatile API that facilitates everything from order alerts to customer service. The app is recognized for its reliability and minimal downtime, supported by a responsive and knowledgeable team available round-the-clock via WhatsApp. Continuous updates and customizable features tailored to specific business needs are also noted, with competitive pricing adding to its value for enhancing business communication and marketing efforts.

September 16, 2022

Customer support for this app is absolutely great - especially Utkarsh Kala who is always prompt and very competent! Has helped me to increase conversions

Uptownie
India
Almost 3 years using the app
February 28, 2022

QuickReply has been extremely helpful in tracking customers who showed interest in our products but were a little hesitant to do the purchase immediately. The Team especially Harry and Utraksh have been supportive way beyond their calling and helped even a small business like us see changes. Thank you

ZulaMinds
India
Over 2 years using the app
November 2, 2021

hi , we are using this app from last 30 days and its a really great chatbox app . further we are using this for WhatsApp promotions and its very effective highly recommended

T T Bazaar
India
Over 2 years using the app
November 11, 2022

This is the best and most used app by us for our shopify store. The team is amazing, very prompt and resolves any issues and queries very fast. We have increased our customer base and closed many sales through this app. Highly Recommended

Mystiq Living
India
Over 2 years using the app
April 15, 2022

Great application for conversion optimization, remarketing & personalized brand experience for buyers.

freebowler
India
Over 2 years using the app
March 13, 2023

Quick Reply is an effective and efficient platform. The Team is accessible and prompt in resolving any issues or queries. The message flow, COD to prepaid conversion and broadcast marketing are their strong suits. A definite 5 star from our team.

Smugglerz Inc.
India
Almost 2 years using the app
Edited November 30, 2022

We are using this app for 1 Year and it is a great experience with it. Really it's amazing and solved our many problems. The Best thing is that customer support that was very quick specially Utkarsh is very supportive. Highly Recommended !!

The Next Decor
India
Almost 2 years using the app
November 12, 2022

This is a very versatile app- and has functionalities to recover abandoned cart, convert COD orders to prepaid, broadcast campaigns- and also interact with customers. Even though we are using only basic functions of the app, the app has already help us close many sales and increased our conversions. Price plans are easy on the pocket, suitable for startups as well as big established brands. Best of all, founder Harry is responsive, customer centric and at hand to resolve any queries/ concerns. Recommended !

MedoSpecia
India
Over 1 year using the app
February 28, 2022

very nice app. covers mostly all features and service with price lesser than others. support is awesome. will continue to use it forever.

Halden
India
Over 1 year using the app
February 23, 2022

Great and very prompt service! The browser interface can sometimes be cofnusing, but these are the perfect partners for whatsapp marketing!

Eat With Better
India
Over 1 year using the app