Reviews (165)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction, noting its effectiveness in recovering abandoned carts and capturing new leads through personalized broadcasts. It features automation, seamless integration, and a user-friendly dashboard for managing customer service and order alerts. The support team is responsive and knowledgeable, and frequent updates add customizable features, enhancing its functionality for direct marketing campaigns.

December 19, 2024

Managing an e-commerce store like Radheys is no small task, especially in today’s competitive market. For us, creating a great customer experience isn’t just a goal it’s at the heart of everything we do. But keeping up with every lead and interaction can be overwhelming.

That’s where Quick Reply made all the difference. Their advanced automation system and incredibly supportive team have made it so much easier for us to connect with our customers and deliver the experience they deserve. If you’re a small or medium business looking to grow, I can’t recommend them enough.

Radheys
India
Over 2 years using the app
December 9, 2024

Running an E- commerce store is no cake walk , Especially when you are a new entrant in a highly competitive marketplace . Every Lead , Every customer interaction becomes all the more important when premier customer experience is the very Heart - Beat and core value of your brand. With Quick Reply’s Advance Automation system coupled with an accomplished team of professionals you can surely expect exemplary results without any inconvenience. Highly recommend it to every small and medium enterprise who wants to make it big in the E- commerce space.

Ahmad khan , Marketing Advisor
( Founder’s office , PEARL 7 industries )

Pearl 7
India
About 1 year using the app
December 9, 2024

We have been using Quickreply for all of our WhatsApp requirements, right from customer chats to broadcast Ad campaigns. The platform is pretty user-friendly, and the QR Team is hands on with prompt resolution to all our queries. The experience so far has been super smooth with organized and easy to filter out chats.

COSSET CLOTHING
India
About 1 year using the app
December 2, 2024

"I've been using Quickreply for my WhatsApp needs, and I must say, their service is exceptional! The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement! ⭐⭐⭐⭐⭐"

Namyaa Skincare
India
Over 1 year using the app
December 4, 2024

I've received very good service from it over the last 4 months.It's been a smooth experience, and I've found it to be reliable and user-friendly. The interface is intuitive, making it easy to navigate through different features. I appreciate how consistently it performs, without any significant hiccups, which is refreshing. Overall, I can confidently say that investing in it has proven to be a wise decision.

Beruzu
India
4 months using the app
December 9, 2024

QuickReply has been a game-changer for our Shopify store over the past two years! The app is user-friendly and has streamlined our customer interactions significantly. Their customer support is top-notch—special shoutout to Rochan, who always resolves our queries instantly. Highly recommend!

Sassoon Fab
India
Over 2 years using the app
December 2, 2024

We recently had the pleasure of working with Quick Reply for my WhatsApp marketing needs, and I couldn't be more impressed! Their service is incredibly efficient and user-friendly, making it easy to reach my audience effectively. The team is knowledgeable and responsive, always ready to assist with any queries I had.

What stood out the most was their ability to customize campaigns to fit my brand's voice and goals. The broadcast features are seamless, allowing me to connect with my customers in a timely manner. I've seen a significant increase in engagement and customer feedback since I started using their services.

Overall, I highly recommend Quick Reply for anyone looking to enhance their marketing strategy through WhatsApp. They truly deliver results and make the process enjoyable! Five stars all the way!

Maison De Fouzdar
India
2 months using the app
December 9, 2024

Best in class team - fast support. As we are a new brand and never tapped into retention before - quickreply team made it very easy & smooth for us. I would recommend this tool to everyone :)

Enrico Eyewear
India
Over 1 year using the app
December 12, 2024

Great Solution for WhatsApp Integrations

This app is excellent for integrating WhatsApp into your store operations. It streamlines communication with customers and enhances overall engagement. The customer support team is responsive and very helpful, assisting promptly with any issues related to the app or the WhatsApp API. Highly recommended for businesses looking to leverage WhatsApp for better connectivity with their customers!

Mona B India
India
About 1 year using the app
December 2, 2024

amazing company very satisfied with their service. Rahul has been working with me and I have only great things to say about him as he has been very professional and supportive.

Primestyle.com
United States
12 months using the app