MX: Helpdesk & Live Chat
- Pricing
-
Free
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (2)
- Developer
- Mirasvit Ecommerce Solutions
Featured images gallery
Free Helpdesk & Live Chat. Manage all customer support in one Unified inbox.
Centralize support in one place: turn customer emails into trackable helpdesk tickets. Capture key details up front to cut back-and-forth and speed resolution. Search and filter by status and topic, view full message history on every ticket, and keep your inbox organized.
- See every inquiry in one unified helpdesk inbox so nothing gets missed.
- Keep work organized by creating custom ticket statuses and workflow rules.
- Engage visitors with live chat and view ticket history to resolve issues fast.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, German, French, Spanish, Italian, Portuguese (Brazil), Portuguese (Portugal), Polish, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, Danish, Norwegian, Turkish, Korean, Indonesian, Japanese, and Thai
Categories
Channels
Workflow automation
Real-time messaging
Automated responses
Reviews (2)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
My experience with Mirasvit was outstanding. They implemented a custom code enhancement for me in just 48 hours and resolved an infrastructure bug the same day I submitted the ticket. Their support was prompt, professional, and effective, providing clear documentation and solutions. This exceptional responsiveness and commitment to customer satisfaction make them a highly recommended extension provider.
Thank you so much for your amazing review! We’re thrilled to hear that our team could assist you quickly and effectively.
It’s always our goal to make sure our extensions and services help our customers succeed, and we’re happy to know we delivered that for you.
Thanks again for your recommendation, we truly appreciate it!
Incredible and easy to use! Plus, the developpers are really fast at fixing any issue that comes up. I highly recommend it. A game changer in customer support.
Thank you for taking the time to leave such a positive review. We’re glad to hear your experience with the app and our team has been great.
We're always happy to assist whenever you need it.
Support
App support provided by Mirasvit Ecommerce Solutions.
Resources
Developer
Launched
October 15, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, orders
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View customers
Customer data
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View orders
Draft orders, all order details for the last 60 days, or returns
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