HelpGenie FAQ Widget

HelpGenie FAQ Widget

by HelpGenie

Reduce Support Request By Building Searchable FAQs

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Reduce Customer Concerns

Make customers happier with quick answers while reducing the number of tickets. No more scattered information that is hard to be found.

Call to Action Buttons

HelpGenie makes it easy to encourage your visitor to take a prompt next step.

Create Announcements

Let your customers know what's new and your upcoming deals.


About HelpGenie FAQ Widget

Make useful information easily accessible to your visitors and boost conversions

Beautiful FAQ Widget For Your Store

Enhance your customer experience with HelpGenie. HelpGenie.io makes useful information and links easily accessible to your visitors so you can boost website conversions. You can customise what links and videos to show based which page the visitor is at.

App Features

  • Create Announcements and Posts
  • Customisable Widget Appearance
  • Call to Actions
  • Page Rules
  • Split Testing
  • Google Analytics Integration

Provide an extra arm to level up your customer service

Make relevant announcements and content quickly accessible to your visitors. Content can be arranged by different pages.

Better Organised, Reduce Tickets

Make customers happier with quick answers. Let them find the content they need. No more scattered information that is hard to be found.

Analytics Integration

HelpGenie integrates seamlessly with Google Analytics to provide event tracking to help you understand visitor behaviour.

Split Testing

Create multiple widget variants to see what content works on different pages.

Support

If you have any questions or feedback, we would be happy to hear from you. You can reach us via email at support@helpgenie.io

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Starter Plan

Free

  • 3 Widgets

  • 30 Posts & Announcements

  • 50,000 Widget Views Per Month

Pro Plan

$9/month

  • Unlimited Widgets

  • Unlimited Posts & Announcements

  • Unlimited Widget Views

  • Extra 4 Power Tools

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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