Reviews (69)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 12, 2024

Great App, Set up is clear and easy, the products are good quality and from EUR brands only. The customer service is great and helped a lot. The tips to help to improve your business / e-commerce are nice and interesting. It is a great App and a great experience.
The only issues (but important I think for an e-Commerce) are:
- Same products from the same brands can be found online and physically ...

Big Little Boutique
Spain
4 months using the app
September 6, 2024

Hertwill are easy to deal with and know their stuff. When I started this project, it was great to have advice and helpful tips from the Hertwill team. Very confidence inspiring. Only some minor bugs with the app, but they sorted it.

Knives and Motorcycle Tyres
Estonia
3 days using the app
March 3, 2025

I have been using the Hertwill app on Shopify since it was launched on the platform, and a lot of development has taken place. Overall, I have mostly positive things to say, but I have identified at least two areas for improvement:

- The return process is poor because the customer has to print the return address label themselves. In my opinion, this is unacceptable in the digital era of 2025. For ...

Lindstor
Finland