Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 6, 2023

I just talked with Zel while getting the app setup in my shop. She was quick, on point, and kind. She even went above and beyond to share some feedback on my product page based on her device and user experience. Top notch professional experience. Thanks!

Pet Devoted
United States
About 2 months using the app
HeyMerch replied September 7, 2023

Thank you so much for the thoughtful review and for taking the time to provide feedback on your experience working with Zel. Our team is committed to delivering professional, high-quality experiences like this, and your review lets us know we are meeting that goal. Thanks again! 🤗

October 5, 2023

Amazing app, so easy to install and use, very happy!

Ralph's Orchard
United Kingdom
3 months using the app
HeyMerch replied October 11, 2023

Thank you so much for the positive feedback! We are thrilled to hear you found our app so easy to install and use. 🙏🏻

November 9, 2023

great experience and awsome price for services.

I was able to custom my message window and someone from support team guided me with screnshot step by step. Great app, must have for e-commerce

About 3 hours using the app
August 11, 2023

So easy to configure! And best customer service.

Love that the font automatically adjusts to match the font in my store. Made this so much easier for me!

The Reflective
United States
4 days using the app
HeyMerch replied August 14, 2023

Thank you so much for taking the time to leave such a kind review! I'm so glad to hear that you found the app easy to configure. It's feedback like this that really makes all the hard work worthwhile ❤️

October 25, 2023

Great app and great customer service. i can recommend it to everyone.

Gipfelgaudi Store
About 23 hours using the app
July 4, 2023

Great app, easy to use, and very useful for the shop to increase its Conversion rate.
Also, the staff was helpful. I advise you to use this app if you need to improve your shop performance.

17 days using the app
November 10, 2023

Great support and product. I love it!

About 4 hours using the app
May 29, 2023

Great customer service. Very quick. Zel was amazing. Will be using the app until I code it miself.

Hee Shoes
6 months using the app
June 19, 2023

Fantastic service/support and the app makes a huge difference to conversions and creates a sense of urgency.

South Africa
8 months using the app
April 26, 2023

Really good customer service! Never gotten so good help! Really recommend them! Got emails from them wanting to help me with my website.

7 months using the app