Reviews (70)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 28, 2025

HideShip does exactly what we need and lets us sort the shipping methods by our choice. Fabio has been very kind and has provided wonderful support both through email and over video call for questions we had about implementing the app. Thanks, Fabio!

Dragon's Hoard PH
Philippines
15 days using the app
Nextools replied October 28, 2025

Thank you very much for your review, we really appreciate your support 😊

September 3, 2025

Fabio was an amazing support when setting up this app. Tried so many others and this one is by far the best. Great support and so lightweight. Managed to customise quite a complex shipping scenario with no errors at all. Thank you so much Fabio!

Bord Products
Australia
3 days using the app
Nextools replied September 3, 2025

Thank you very much for your review 🤗

December 3, 2025

Great app! Works smoothly and with no delay. I had some issues and a difficult setup with some complicated options, but Fabio Romanelli at the support was amazing! Quick, understanding and just amazing!

J BY J Fashion
Denmark
About 2 hours using the app
Nextools replied December 3, 2025

Thank you very much for your review, we really appreciate your support 😊

July 9, 2025

We require some unique features with b2b sales and the ability to ship to only certain states, and Fabio did a great job understanding and configuring hideship to work for our needs. Great customer support and app.

Dynomite Diesel Products Inc.
United States
6 months using the app
Nextools replied July 10, 2025

Thank you very much for such amazing review 🤗

June 12, 2025

App does everything we need it do. Had some set-up/configuration issues but Fabio walked us through them very quickly and efficiently. Thank you!

J&L Aquatics Ltd.
Canada
2 months using the app
Nextools replied June 13, 2025

Thanks you very much for your review 😊

September 26, 2025

Perfect app for exactly what we needed!

Honeywell Bakes
United Kingdom
About 22 hours using the app
Nextools replied September 26, 2025

Thank you very much for your review, we really appreciate your support 😊

October 23, 2024

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Romantic Blessings
United States
5 months using the app
Nextools replied October 24, 2024

Thank you very much for your review 😊

October 9, 2024

We use this app to implement quite a few complex dynamic delivery charges. When I faced an issue Fabio quickly looked into this and worked with his technical team to enable me to achieve the rules that I needed. Great experience!

Invopak
United Kingdom
3 months using the app
Nextools replied October 10, 2024

Thanks you for your kind words, it's a pleasure to help our customers 😊

Edited June 6, 2024

Great app, it helped us to restrict our shipping postcodes.

When we had an issue with unforeseen postcodes being blocked they responded quickly and provided a solution through creating a new rule.

Would definitely recommend.

Naked Dog
United Kingdom
2 months using the app
Nextools replied May 14, 2024

Thanks you very much for your review 😊

May 23, 2024

Thank you Andrea for helping troubleshoot an issue we had with our shipping settings setup. He went above and beyond - we hopped on video chat and the bug was solved in 30 minutes. Highly recommended!

Run The Jewels
United States
About 1 month using the app
Nextools replied May 25, 2024

Thanks you for your kind words, it's a pleasure to help our customers 😊