HideShip:Hide Shipping Methods

HideShip:Hide Shipping Methods

Reviews (60)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 23, 2024

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Romantic Blessings
United States
5 months using the app
Nextools replied October 24, 2024

Thank you very much for your review 😊

September 4, 2024

HideShip is an app worth trying, even if at first glance it might seem unsuitable for your needs. Its user-friendly interface makes it intuitive to use and doesn't require much effort to understand. If you have any doubts, it's worth reaching out to their support team – Fabio and Andrea helped me adjust the display of delivery methods based on the variants in my store.

The customer service deserves top marks. Keep up the great work! Thank you.

e-materials.pl
Poland
2 months using the app
Nextools replied September 5, 2024

Thank you very much for your review 😊

October 9, 2024

the app works exactly as it says and the support team is super professional and prompt. They solved the problem we encountered in just a few minutes.

Inotex.ro
Romania
9 months using the app
Nextools replied October 10, 2024

Thanks you for your kind words, it's a pleasure to help our customers 😊

October 9, 2024

We use this app to implement quite a few complex dynamic delivery charges. When I faced an issue Fabio quickly looked into this and worked with his technical team to enable me to achieve the rules that I needed. Great experience!

Invopak
United Kingdom
3 months using the app
Nextools replied October 10, 2024

Thanks you for your kind words, it's a pleasure to help our customers 😊

October 22, 2024

Awesome Support! Fabio is doing a great job helping us to setup and integrate the app properly!

L'Art Sucré
Germany
8 days using the app
Nextools replied October 23, 2024

Thanks you for your kind words, it's a pleasure to help our customers 😊

August 21, 2024

I’m on a higher plan, but the single customization feature on the paid plan only allows for 5 active customizations, while I need 7. Additionally, the advanced customization based on dates isn’t functioning, and there’s no way to contact support.

OVS Middle East
United Arab Emirates
About 24 hours using the app
Nextools replied August 22, 2024

Hi, we really apologies if you had a bad experience, but our customer support is always available via chat or by email. However unfortunately the number of active customizations is limited to 5 by Shopify not by us, so there is no way to raise this number. We are also trying to contact you back to have your other issue solved, we think is a misconfiguration inside the app. We really hope you will give HideShip a second chance 😊

September 5, 2024

This app is great; it does exactly what it promises! Moreover, it was recommended directly by the Shopify shipping panel, which is a big plus. Many apps promise to sync with Shopify, but once you pay, you discover that’s not the case.

Fabio and the team were available from the first minute, and we managed to solve an issue I had for a long time: hiding Shopify rates at checkout without losing the API connection with Google Merchant.

E N C A P T U R E
Italy
About 1 hour using the app
Nextools replied September 6, 2024

Thank you very much for your review 😊

July 15, 2024

Application très pratique pour gérer l'affichage des livraisons.

Support technique rapide et très efficace ! Ils ont même créés un code spécial pour notre utilisation grâce à l'aide de Fabio qui a été super.

Merci encore !

Fonto de vivo
France
About 1 month using the app
Nextools replied July 16, 2024

Thanks you very much for your review 😊

June 26, 2024

Great APP! I highly recommend it!

Wecord London
United Kingdom
4 months using the app
Nextools replied June 27, 2024

Thanks you very much for your review 😊

Edited June 6, 2024

Great app, it helped us to restrict our shipping postcodes.

When we had an issue with unforeseen postcodes being blocked they responded quickly and provided a solution through creating a new rule.

Would definitely recommend.

Naked Dog
United Kingdom
2 months using the app
Nextools replied May 14, 2024

Thanks you very much for your review 😊