Reviews (23)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 15, 2024

The app has allowed me to offer both SF Express pickup options to my customers, significantly increasing their flexibility and convenience. The setup was straightforward, highly recommended.

Mentholatum Hong Kong 曼秀雷敦香港官網
Hong Kong SAR
About 1 year using the app
August 7, 2024

Good! It allows us to offer customers a convenient pickup experience at 7-eleven with SF Express!

Atorrege AD+ Hong Kong
Hong Kong SAR
3 months using the app
April 22, 2024

Great APP Great Customer Service,
The Technical Team contacted us very quickly and keep helping us follow up our case.
Thank you so much for the awesome solution.

RankingDak hong kong
Hong Kong SAR
3 months using the app
Wave Commerce replied April 23, 2024

Thanks so much for your review. We will continue working hard to support Hong Kong merchants!

December 11, 2023

非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回,造成非常不便 而客服方面多次詢問都未能夠解決

泰好批—網絡批發直銷
Hong Kong SAR
Over 2 years using the app
Wave Commerce replied December 12, 2023

Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.

December 8, 2020

Great app. Good customer service!
Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.

Second Kill
Hong Kong SAR
Almost 4 years using the app
Edited October 17, 2019

easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.

wildholics
Hong Kong SAR
Over 2 years using the app
Wave Commerce replied October 17, 2019

Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)

October 31, 2022

When I used HK Pickup: Store & SF Express, I encountered the problem of checkout bugs, technical support team can be contacted very quickly, and they kept helping me follow up the problem with Shopify, which really helped me solve a problem very quickly. It is really easy to use and convenient to connect to SF Express.

Champ & Co.
Hong Kong SAR
Almost 2 years using the app
May 1, 2021

The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.

FairBuy
Hong Kong SAR
Over 1 year using the app
December 3, 2019

hv been using the apps for several months, everything is very fine!
help a lot to improve customers' shopping experience.

Y's Recipes
Hong Kong SAR
Over 1 year using the app
Edited January 27, 2021

If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.

Just Fashion HK
Hong Kong SAR
Over 1 year using the app