Reviews (19)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited November 4, 2025

Your plugin is applied, but it keeps crashing and the options page isn't displaying correctly.(The technicians fixed it, and no problems have been found so far.)

YAMAN
Hong Kong SAR
3 months using the app
Wave Commerce replied October 30, 2025

Hi, we received your ticket at 14:16 and replied to it at 15:52 as follows. Please check your email spam box and see if our reply is there.

> I just tried your checkout flow and it worked fine as below. If the issue still happens to you, please send me a screen recording for further investigation.

May 20, 2025

Outstanding Customer Service! I’m beyond impressed with the customer service! The team was incredibly responsive, helpful, and went above and beyond to assist me with setting up local pickups for my store. Any questions I had were answered promptly, and their support made the entire process seamless.

Highly recommend this app for any Shopify merchant in Hong Kong, fantastic functionality backed by even better service!

The Korner
Hong Kong SAR
Over 4 years using the app
July 15, 2024

The app has allowed me to offer both SF Express pickup options to my customers, significantly increasing their flexibility and convenience. The setup was straightforward, highly recommended.

Mentholatum Hong Kong 曼秀雷敦香港官網
Hong Kong SAR
About 1 year using the app
June 4, 2025

This app is a very useful app for our Shopify store in Hong Kong. Setting up SF Express pickup points and retail store pickup options was straightforward, and our customers really appreciate having more flexible delivery choices. The app integrates smoothly with the Shopify checkout page and supports both English and Chinese, which is great for our local customers.

The customer service team is excellent—always quick to respond and very helpful whenever we have questions or need support. Overall, this app has made order pickup and delivery much more convenient for us and our customers. Highly recommended for any Hong Kong Shopify store!

HYPER Health HK
Hong Kong SAR
About 2 months using the app
February 18, 2025

The app allows us to quickly set up the SF Express pickup points in the checkout page. Highly recommended, especially for Hong Kong store.

Formulas
Hong Kong SAR
2 months using the app
Wave Commerce replied February 25, 2025

Thank you for this kind review! Our team appreciates your support and feedback. Have a great week ahead!

May 20, 2025

Great service and follow-up and willing to solve the problems.

zakkaholic
Hong Kong SAR
Over 3 years using the app
April 15, 2020

Good and more convenient for customers. It would be great if it could be with Chinese version and more stable.

毅成戶外用品 RC Outfitters
Hong Kong SAR
11 months using the app
Wave Commerce replied April 16, 2020

Thank you for your feedback! Our app is able to support both English and Chinese storefronts, and is able to display pickup addresses in English or Chinese. Please let us know how we can help, we hope to support your use case as best as we can!

March 31, 2020

This is definitely a must-have for every Shopify Stores in Hong Kong. Incredible customer supports from their team!

Highly recommended.

FEVERGUY
Hong Kong SAR
10 months using the app
January 21, 2021

Hong Kong online shop must have this app. Customer service is very responsive and very helpful.
Easy to use.

Ginger Store
Hong Kong SAR
10 months using the app
January 27, 2021

Responsive customer service! Supporting team was helpful, appreciate their reply and recommendation in solving the problem.

RD Infinity Tech
Hong Kong SAR
6 months using the app